Keep getting the oops we're making mn a strong cuppa message on threads im onn

[ssd]

What i mean is, on my android phone, not on the app. I click on threads im on when i first go to mumsnet and im always getting an oops message saying we're working on it

Is anyone similar?

Hi @ssd ,

Thanks for flagging this and we are sorry for the inconvenience. Please could you send us an email at [email protected]

1. With a screenshot of the error message you are getting
2. Confirming the device you are using
3. Confirming the browser you are using

Best, Imani MNHQ

Hi, sorry but i dont know how to email a screenshot. It says its error 500. Its just when i click on threads im on. Using android phone, dont ever us the app. Just Google chrome i think.

I've been having the same on and off for the last few days.
I'm on mobile website and haven't been able to use the watching button since last night.

@ImaniMumsnet

That message is so twee and irritating

We think it may well be a cache problem on your browser...

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

Thank you. It's working again now, if it happens again I'll try your fix.

If you clear your cache, does your phone still have passwords saved?

@LilyMumsnet

I’ve been having the same issue. Safari on iPhone.

I just cleared the cache (which annoyingly closed all my open tabs too) and the issue has re-occurred straight away. Logged in, clicked ‘Threads I’m on’ and got the attached message.

Same here. Threads I'm on has been inaccessible all day.

It's still unusable.

I'm a Premium member and there are still loads of adverts too.

Still a problem @MNHQ