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Adverts on the app and bugs

2 replies

Branleuse · 20/04/2022 19:02

Ive been paying for premium for a while but i just downloaded the app - previously the app seemed very buggy so i just used website version on my phone, but as of today, the new layout doesnt work well if im on my phone. I downloaded the app to see if that helps, but im getting adverts in the middle of threads. I dont think I should be as thats really the only reason i continue to pay for premium

Also the app is not letting me post a new thread very easily so clearly still buggy as ever

OP posts:
LilyMumsnet · 20/04/2022 19:27

Hi OP

Can we ask whether it's IOS or android you're using?

Can you log out and log back in again, as this tends to sort ads on premium. Also, can you check the status of your premium membership in account settings and let us know what it says?

Branleuse · 26/04/2022 10:48

Android but it has been showing ads on the website too.
Ive cancelled my premium now as that was literally the only thing i got from it. The energy discount thing when i signed up never materialised either

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