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13 replies

nightcapers · 20/04/2022 06:37

Hi all Mumsnet seemed to have logged me out so logged back in. I had forgotten my password so did a re-set. Now I'm getting adverts although on premium. I've tried logging out and in again but no better. The site layout seems different as well? I'm on an Amazon fire tablet and have always used this with no problems. Hope you can help!

OP posts:
schroeder · 20/04/2022 06:47

Yes tons of adverts here as well.
I knew there were changes afoot and I can probably live with most of them, but if premium isn't going to mean ad free, there's no point paying the subscription.

HarlotOTara · 20/04/2022 06:47

I have premium and getting the same problem

nightcapers · 20/04/2022 06:49

It's frustrating isn't it? I too will cancel my subscription if this doesn't get back to normal

OP posts:
Donotgogentle · 20/04/2022 06:50

The site looks really different too, is anyone else getting that as well?

Donotgogentle · 20/04/2022 06:51

Although I don’t seem to have any adverts.

Donotgogentle · 20/04/2022 06:54

Ah, just read the MN thread about the re-platforming overnight.

nightcapers · 20/04/2022 06:54

Yes very different layout. I can cope with that but not the adverts! I gladly pay my subs to avoid those!

OP posts:
RenegadeKeeblerElf · 20/04/2022 06:56

Yep, same here. Its really annoying, especially as it seems to happen every few months. Hopefully @mnhq will see this soon and fix it for us!

SueMumsnet · 20/04/2022 06:56

Thanks all for reporting this - we're on this right now...

RenegadeKeeblerElf · 20/04/2022 06:57

Although, it does help to remind me why I pay for premium, the site is unusable with all the ads! How do people put up with it???

SueMumsnet · 20/04/2022 06:59

And we've changed the way Premium works on the new platform so it should no longer happen every few months (though I appreciate you might not believe me on that right now 😬)

chilling19 · 20/04/2022 08:05

I too have ads - checked my account and I am no longer subscribed. Do I need to subscribe again?

SanFranBear · 20/04/2022 10:58

SueMumsnet · 20/04/2022 06:56

Thanks all for reporting this - we're on this right now...

Is there any update on this at all? As mentioned, the site is unbearable with all the ads!

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