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No notifications and hidden threads showing back up

6 replies

chineybumps · 03/01/2022 16:24

I access MN on the app as I'm not a fan of the desktop version however I NEVER get notifications when someone @'s me. I've checked and my push notifications are definitely on for when someone mentions me in a comment however nothing ever shows up on my phone.

Also, every two weeks or so, threads that I've hidden will appear on my 'I'm on' page and I'll have to hide them all over again. It's so annoying as I've hidden LOADS. I just don't really understand why the app seems to be more difficult than using MN on a desktop. Could someone let me know if this also happens to them?

OP posts:
chineybumps · 04/01/2022 08:56

Bump bump bump

OP posts:
GoodKimWenceslasMumsnet · 06/01/2022 09:54

Morning, @chineybumps. Sorry to hear you're not getting notifications. Can we check which device you're using, and which version of the OS?
Many thanks.

chineybumps · 06/01/2022 19:51

@GoodKimWenceslasMumsnet hi I have a iPhone 12 and the ios is 14.6. So very much up to date

OP posts:
KimMumsnet · 07/01/2022 11:53

Thanks for getting back to us and letting us know. We're trying to get to the bottom of the issue for you now - thanks for your patience.

chineybumps · 10/01/2022 18:45

Hi is there an update on this as I've just had to clear my 'I'm on' page from all posts I've commented on and hidden since Sept 7th

OP posts:
LilyMumsnet · 11/01/2022 22:20

Hi OP

This is on our fix list and should get sorted soon.

We can't promise an exact time but it shouldn't be too long at all - thanks for bearing with us.

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