constantly being logged out

[CovidPassQuestion]

In Firefox in android.
It's very annoying, particularly when it takes 5 minutes to log back in, accounting for unticking the consents from vendors

Why?

Hi OP

This does sound annoying

Can we just check that you are accessing the site via the web and not the app. Also, is this happening on any thread in particular or when you click on or try to scroll past something? Or does it seem random? If you could send over any screen shots that would be really helpful.

In the meantime, if this is happening to anyone else then do let us know here.

Hi, it's definitely not the app, just through a browser.
It's just random, but usually when I've used another app on my phone (e.g. replied to a text, checked my email) then switch back into the browser.
I know people have reported issues with huge adverts/videos, but it doesn't seem linked to those.

Well, I must be off the naughty list, as it's been four days since I've been logged out!

Hello and sorry that you got left alone here

We're glad it looks to have sorted itself out but if this happens again do let us know at contactus@ and we can take a closer look.