Site not working on an iPad.

[PriamFarrl]

I’m on a spanking new iPad Air 4th gen running iOS 15.1.
I simply can’t get any thing to load. I get ‘A problem repeatedly occurred on “https…..”.

I’ve tried shutting down safari and restarting the iPad but nothing works.

Hi there, OP.
Sorry to hear you're having problems accessing the site on your lovely sounding new iPad - bear with us and we'll see if we can work out what's happening.

Thanks. It works on my phone just fine.

But having just checked my phone is running iOS 15.0.2, if that makes a difference.

Same on my not so sparkly iPhone X on 15.1 when on Safari having to use the app

I’ve updated my Phone to 15.1 and it works fine, if that helps.

That's good to hear @PriamFarrl. Please give us a shout if you've updated to the latest version but are still having problems @HappyintheHills and we'll be happy to investigate.

It’s still not working on the iPad. iPhone iOS 15.1 works, iPad doesn’t.

My quite old, non-fancy iPad is on 15.1 and both the app and the browser version seem fine.

@KimMumsnet I'm all up to date and it's still happening

Thanks all - can we ask you to please clear your cookies? Let us know if that makes a difference. If you need help with that, let us know.

Ah ha. That seems to have done the trick.

I’ve cleared cookies but am still having trouble. (i-phone)
When I get an email saying I’ve been mentioned on a thread, the link doesn’t work - it half loads, then goes to an error message. I’m having to go back in via the app instead.
The site seems to work for me otherwise.

@PriamFarrl - that's great!

@Babdoc - I've passed this on to the tech team and will get back to you as soon as possible,

Thanks, Becky.

That’s done it - thanks