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Search button not working

6 replies

LonesomeMask · 03/09/2021 10:16

Just that really! Keeps going to bad gateway error message, has been for days 🤷‍♀️

OP posts:
soniamumsnet · 03/09/2021 12:30

Hi @LonesomeMask thanks for reporting this and sorry you've been having problems. Please can you let us know if this is on the desktop or app, and also the version of device and browser that you are using? Flowers

LonesomeMask · 03/09/2021 15:26

Hi @soniamumsnet, thanks for picking this up. I'm not using the app but accessing from android on Chrome. It's giving an error reference number of 502, if that helps!

OP posts:
soniamumsnet · 03/09/2021 16:21

Hi @LonesomeMask thanks for this extra information. Please can you send a screenshot? Also, do you have the same issue if you try with a different browser?

Please can you let us know the search terms you used, and which page you were searching from - was it the top search bar?

Lastly, it would be really helpful if you could send through the link of the bad gateway page too.

Hopefully we'll get to the bottom of this for you. Flowers

LonesomeMask · 04/09/2021 00:14

Hi @soniamumsnet, thanks, yes same problem on different browsers. Top search bar from home page, active and watching. Various/random search terms, can't remember exactly (but nothing dodgy
Grin ) but just did one using "random" to get link for you:

www.mumsnet.com/service/searchlambda/all-search-results?q=Random

OP posts:
soniamumsnet · 07/09/2021 08:30

Hi @LonesomeMask just dropping in to see if this is still an issue for you please? Flowers

LonesomeMask · 07/09/2021 23:49

Hi @soniamumsnet really sorry to report that yes, it still is. The search button at the bottom works though (I hadn't realised there was one there Blush) but it does seem odd as it used to work just fine. Don't worry too much if it's just me though! Flowers

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