Notifications error

[ThymeFlies]

I’m not getting notifications- and when I click on it I get this error message. Any ideas?

Hi @ThymeFlies,

Sorry to hear your notifications aren't working this morning. We're hoping this was a temporary glitch, so can you have another check now please?

If you're still being redirected to this error message, can you please give us some details about the device and browser you're using so we can investigate further.

Still happening I’m afraid.
Using both iPhone and iPad with Safari.

@ThymeFlies @JoMumsnet I was having the same problem. I logged completely out and logged back in again and it has sorted itself out.

I am having this too.
"500 Internal Server Error" message, also no red dot on notifications icon.

Sorry about this - we're currently investigating the issue.

@JoMumsnet
I was having this only now when I try to get to my notifications its asking me to login under a old username where it says email address even though I'm still logged in under my current username and when I try put my email address in and log in it just reverts back to my old username

Sorry should say I have a screen shot just don't want to post as outing

Hi, Notifications should work OK now. If they don't for you, then logging out and then back in should fix the issue. Sorry for the hassle.

I’m having a slightly different issue. I am logged in and when I click on notifications it asks me to log in. I soon as I enter my details it blanks them all out and then asks for the details again. On safari on iPhone. Very frustrating

It did that for me on phone too, but iPad is working normally again, hooray!

@StevenTechMumsnet done that still getting the login page and issues I described earlier and @Thisisme101 also described I have pictures so could you please fix it

[quote Cabinfever10]**@StevenTechMumsnet* done that still getting the login page and issues I described earlier and @Thisisme101* also described I have pictures so could you please fix it[/quote]
Hi

Please do bear with us - we're investigating for you now.

Thanks @LilyMumsnet

Hi, the issue with being asked to log in repeatedly on the notifications page should be fixed now.

I have no Notifications

And when click on them ask to log in and won’t let me

Not working for me @StevenTechMumsnet

I still get this

Not working for me. Does exactly as Cabinfever10 described. I have tried logging out and back in.

Mobile website
Samsung phone
Samsung internet browser

Hi there, @FATEdestiny and @Blondeshavemorefun sorry about this - can you see a count of notifications at the top of the page, like in the attached picture? And does this link to notifications work for you?

No. That was what first prompted me to look. I usually have several notifications a day and have seen my username tagged in posts so know there should be notifucations, but not had a notification number for a few days now (2 or 3 days, I can't be exact when it started).

When i click in notifications to look, I'm asked to log in, but I'm already logged in. An old username is rewritten in the email box. When i change this to my email address it just reloads the same page (with old username). If I click log in with old username in the email box without changing it, I'm told email address is incorrect.

HI @FATEdestiny, the old email address on the page is saved by your Samsung browser, not by us, so you should be able to just overtype it with the new one and enter your password if that's how your normally log in. If you usually log in with either of the facebook or google buttons, that should be fine too.

But first, it would make sense to log out fully by clicking here. That should log you out completely. Then when you log in again you should be fully logged in to all bits of the site, and things should work correctly (if that make sense.)

I deleted the saved passwords used for Mumsnet on my Samsung browser. Then logged out and back in. Working now. Thank you.

Perfect @FATEdestiny That's good to hear!

@StevenTechMumsnet

Hi, the issue with being asked to log in repeatedly on the notifications page should be fixed now.

I've just this morning had this problem, so not fixed for me! No notifications count either.

Google Pixel 4a
Android 11
Mobile website

Hi. No red numbers still

iPhone 7
Chrome

And yes when put in email and password it just goes blank ans back to log in

No numbers for me and asks me to log in. However it then doesn’t accept my log in details

iPhone XR