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Donatella · 06/06/2021 20:55
I think there is an issue with Premium, I have just suddenly started getting ads again. It was fine most of today, then about an hour ago I got a pop up asking me to accept cookies and since then I've had ads. Can you take a look please?
KatieCMumsnet · 07/06/2021 12:06
Hi @Donatella
Can you tell me which browser and device you were using to access Mumsnet when you saw the issue occur?
Had you cleared your cookies or switched to an incognito/private browser before you saw the cookie pop up?
Thanks,
Katie
KatieCMumsnet · 07/06/2021 17:41
Hi @ProfYaffle,
Thanks for the info! Did this happen while you were browsing as usual or when you opened mumsnet/a new tab?
This is all really helpful info it'll help us pin down the issue.
KatieCMumsnet · 08/06/2021 13:32
Hi,
Sorry to hear that this is still happening. I've reported all your information to the development team so they will be looking into it.
Apologies for the inconvenience but it does sometimes help to try logging out and in again a couple of times or try logging in on a private/incognito browser. We will look at a longer-term fix but this might help you in the meantime.
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