Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Massive drop down Ads at top of the page

22 replies

DancesWithDaffodils · 26/04/2021 17:05

If you use the option to skip to the next post from the OP, I've been getting a big drop down advert that covers half of the post I've jumped to - I read threads with 9kdest post ag the top, and am on an android tablet, using chrome. Screen shot attached.

Massive drop down Ads at top of the page
OP posts:
Caramelsmadfuzzytail · 26/04/2021 17:53

I wondered what it was at the top of my page. Mine is a grey blank. Samsung galaxy, Samsung browser.

SquashMinusIsShit · 26/04/2021 17:54

@Caramelsmadfuzzytail

I wondered what it was at the top of my page. Mine is a grey blank. Samsung galaxy, Samsung browser.
Big grey box for me too, it's been 2 or 3 days I think. Only on my Amazon fire though, the app is fine
LilyMumsnet · 26/04/2021 18:18

Hi folks

Thanks so much for letting us know - we're investigating this now.
Could you let us know what happens when you refresh the page - or is it constantly stuck blank?

Caramelsmadfuzzytail · 26/04/2021 19:05

It appears when you scroll down and disappears when you stop. Doesnt appear when you scroll up. Refreshing the page does naff all. Grin

JangledBat · 26/04/2021 19:14

Massive box containing a tiny ad. I'm using a tablet and Chrome

DancesWithDaffodils · 26/04/2021 19:31

Hi @LilyMumsnet thanks for investigating.
The ad/box actually hides all the tabs and refresh buttons when there. So you have to scroll up to get rid of the box to refresh. This gets rid of the box, but it reappears when you scroll down on the fresh page.

OP posts:
Viviennemary · 27/04/2021 17:38

I'm getting this today too. Big grey banner at top of page with small ad on right obscuring the drop down options.

BruceAndNosh · 05/05/2021 09:01

Getting it too.
Plus when I go to reply, my on screen keyboard moves the page so the big grey box covers the reply box I want to type inside, so I have to scroll it back into view

BruceAndNosh · 05/05/2021 09:04

This is me trying to type when box drops down. Tiny gap between moved grey box and keyboard
Using tablet, Chrome browser
Please sort it out.

Massive drop down Ads at top of the page
rosegoldwatcher · 05/05/2021 09:06

I'm on a PC.

Each time I click on a new thread it appears three quarters of the way down the screen with a large blank space above and a tiny cross in the corner. Has been happening for about a week(?)

In the great scheme of things this is a minor annoyance...

AnExcellentWalker · 05/05/2021 09:28

I’d assumed this was just me. It doesn’t happen on my iPhone 7, just my galaxy tablet. The pics are in landscape because I’m stuck in bed this week. If I try to do a proper screenshot on my tablet the stupid box disappears.

Massive drop down Ads at top of the page
Massive drop down Ads at top of the page
AnExcellentWalker · 05/05/2021 09:30

And, it’s taken me about a dozen attempts to post that. Was starting to wonder if the thread had been deleted!

soniamumsnet · 05/05/2021 09:50

Hi - thanks for all the reports about this. We're releasing a fix this morning, so this should be fixed shortly. Thanks for being so patient! Flowers

BruceAndNosh · 05/05/2021 20:10

Thank you! It's gone!

Viviennemary · 05/05/2021 20:15

Gone for me too. Yay!

JangledBat · 05/05/2021 20:21

Yay! That's better

rosegoldwatcher · 05/05/2021 20:43

Normal service has resumed.

Thank you @soniamumsnet and technical crew.

soniamumsnet · 06/05/2021 09:02

That's good to hear @rosegoldwatcher Flowers

rosegoldwatcher · 06/05/2021 18:58

My half page of blank white screen is back. Anyone else?

soniamumsnet · 07/05/2021 11:07

Hi @rosegoldwatcher just dropping in to see if you are still having problems? Please give us a shout if you need any more help. Flowers

rosegoldwatcher · 07/05/2021 14:48

Yes - it's doing the half a white page above the green thread title box.
It disappeared for a while when MN tech wizards patched it up on Wednesday but reappeared yesterday.

Not a huge worry...

soniamumsnet · 07/05/2021 15:52

Hi @rosegoldwatcher thanks for letting us know. Please give us a shout if this comes up again, and we'll take another look. Flowers

New posts on this thread. Refresh page