Can someone please help me get off the desktop version of the site?

[TwoLegsBadFourLegsGreedy]

I'm on my phone (gs20) and for some reason, every MN page I try to access reverts to the desktop version!

I can't read it properly as I'm VI (the Mobile version makes the text fill the page iyswim?)

Help?

Hi @TwoLegsBadFourLegsGreedy just dropping in to see if you're still having problems. Please give us a shout if you still need any help.

Yup- still won't revert back. On another phone it gives me the mobile version!

What browser are you using?
On Chrome for Android there is a tickbox "Desktop Site" in the browser settings menu that is easy to accidentally click - is it ticked?
There are similar menu options in other browsers.

I think I'm using android? And yes, I unticked that box- it didn't make a difference.

Hope this works- here is a ss of my options...

Android is the operating system (i.e. like "windows" on a PC)

The browser is the app that you use to get to the web site - examples of browsers are Chrome, Ghostery, Firefox, Microsoft Edge, Opera.

It occurred to me that you might be using a specialist app for Visual Impairment accessibility, which might be making a difference - I don't recognise the layout of the menu you screenshotted.

Hi @TwoLegsBadFourLegsGreedy thanks for the screenshot - if you can let us know the browser and version of device that you're using we'll take a look at our end and let you know if we have any suggestions.

Sorry about the delay: finally found out it's Samsung Internet I'm using, and I'm on an s20 ultra 🌼

Hi @TwoLegsBadFourLegsGreedy thanks for the extra information. Please can you let us know the browser you are using - is it Chrome? Hopefully we can get to the bottom of this for you.

It's Samsung Internet- that's all I know

Hi @TwoLegsBadFourLegsGreedy thanks for this. Please can you check your settings in the browser? If you go to your browser settings menu, look for the tickbox "Desktop Site" in the browser settings menu - is it ticked?

Also, please can you try clearing your cookies?

Does the same issue happen if you try another browser?