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Site not displaying properly on phone

7 replies

SkepticalCat · 26/02/2021 19:50

For the last couple of hours, Mumsnet has not been displaying properly on my Samsung, Android phone, using Chrome.

Is it just me? How can I get it to display properly again?

Site not displaying properly on phone
OP posts:
LilyMumsnet · 26/02/2021 19:58

Hi OP

Thanks for raising this.

We haven't had any complaints about this for anyone else, so we're not too sure what's going on here!

Can you close the site completely and open it up again, see if that helps?

SkepticalCat · 26/02/2021 20:12

Thank you LilyMumsnet, I've just tried doing that, but hasn't helped. I have several Mumsnet tabs open on Chrome and if I go to one, the page refreshes, then ends up looking like this.

It looks like the desktop site, but on my phone. No other websites are doing this.

I might try logging out, then back in, but will need to remember my password!

OP posts:
SkepticalCat · 26/02/2021 20:14

From having searched previous posts, I wonder if I've accidentally switched to desktop site, but I can't see an option to switch back to mobile site.

OP posts:
LilyMumsnet · 26/02/2021 20:29

Thanks, OP. We're investigating so please do bear with us. Flowers

SkepticalCat · 26/02/2021 20:47

Thank you. I've also just clicked the three dots next to the search bar to check whether I've accidentally ticked desktop there, but I haven't.

Other sites, I can easily switch between desktop and mobile view by ticking or unticking the box.

Site not displaying properly on phone
OP posts:
SkepticalCat · 27/02/2021 14:54

A little update - I went into my Chrome settings and cleared all cookies/cache for Mumsnet, which did the trick, and page is now displaying normally.

OP posts:
LilyMumsnet · 28/02/2021 10:44

@SkepticalCat

A little update - I went into my Chrome settings and cleared all cookies/cache for Mumsnet, which did the trick, and page is now displaying normally.
That's great news, OP. Thanks for letting us know. Flowers
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