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Email alerts and app

7 replies

Cakeandslippers · 28/01/2021 10:32

Is there a way to only recieve email alerts for threads I've started? I get alerts for any I'm watching I think and so I'm missing updates on my own threads as I don't have time to read them all as there are so many. Also I have the app but it's not very good - is there a way to get the app to alert me to new posts on my threads or do I have to just keep checking?

My other issues with the app are that I can only post on one topic (sleep! I'm assuming it got stuck after I posted there once). How can I fix this? Also, when I scroll it just repeats the same threads over and over again - is this the same for everyone? Thanks!

OP posts:
soniamumsnet · 28/01/2021 12:07

Hi @Cakeandslippers you can set email notifications via this link:

www.mumsnet.com/Talk?call=Preferences

Can you let us know if you're using the latest version of the app please as you should be free to post on other topics?

Hopefully we can get to the bottom of this for you. Flowers

Cakeandslippers · 28/01/2021 13:34

Great thanks, hopefully that'll solve my email issue.

Yes, latest version - there's no updates available, I'm on android if that matters.

OP posts:
soniamumsnet · 28/01/2021 17:27

Hi @Cakeandslippers thanks for that info. Please can you try deleting and reinstalling the app and if you still have the same issue, just let us know the device you're on, and if possible send a screenshot? Flowers

Cakeandslippers · 28/01/2021 19:00

Thank @soniamumsnet I have done that now but now I can't post at all! If I press 'please select topic' the app just crashes. I've tried a few times. I'm using a Samsung Galaxy s8

Email alerts and app
OP posts:
soniamumsnet · 29/01/2021 09:06

Hi @Cakeandslippers thanks for the device information and sorry to hear you've been having trouble. Are you able to post today? Please let us know when you get a second. Flowers

Cakeandslippers · 29/01/2021 09:17

@soniamumsnet no, same problem still

OP posts:
soniamumsnet · 29/01/2021 09:41

Thanks @Cakeandslippers we'll have a dig and hopefully sort this out for you soon. Flowers

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