I can't post photos again!

[BIWI]

You've done this once to me before - what's going on?!

Before you ask - Mac/Catalina, Safari.

We'll ask our tech team to take a look.

Hi @BIWI - apologies this is happening. I'll look into this for you.

Where are you trying to post photos? On the app, desktop site or mobile website? Which topics are you trying to post in? If you have a screenshot of the message you are getting that would help.

Thanks.

Hi @JanineMumsnet. I use the desktop site. I was trying to post on this thread

I don't get an error message - my post with files selected (i.e. photos) just won't load/post. I tried refreshing the thread but it didn't make any difference.

And I hadn't posted photos anywhere else, so was definitely within my 30! I was trying to post two photos.

Hi @BIWI - I've done some investigating and we suspect it's possibly the size and/or format of the image you are trying to upload. We know it's a pretty poor experience to not get any feedback to indicate this is an issue, so we will look into improving this experience.

If possible it would be good if you could email the image to [email protected] just so I can confirm this is the issue

Hmm. Not really sure about that @JanineMumsnet because they're pictures I've posted before showing off my new kitchen

However, I'll email them to you anyway.