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no email @ notification?

5 replies

AthelstaneTheUnready · 10/01/2021 18:39

My email is working fine this afternoon/evening, yet I've just clicked on a thread I've not opened before to see that someone @'d me at 17:30.

I haven't had the usual email notification for this.

But... looking at that red balloon top right, it looks like an @ notification joined the list of general notifications that people have commented on a thread I'd looked at.

I don't check these - so please tell me this is not the only place @ notifications will show up?! I don't want to look through hundreds of "blah blah posted on rhubarb rhubarb" just in case one of these tedious prompts was actually for me.

OP posts:
EstherMumsnet · 10/01/2021 20:06

We're looking into this for you. Do you usually get emails when someone @s you?

AthelstaneTheUnready · 10/01/2021 20:35

Thanks, Esther!

Yes, I do.

OP posts:
AthelstaneTheUnready · 10/01/2021 20:37

whoops, posted too soon.

Meant to say, yes I do, emails that say "You have been mentioned by Username on this thread" with a link to the @comment in the thread.

Although saying that, recently they have failed to go to the specific post and have just linked to the beginning of the thread instead.

OP posts:
soniamumsnet · 12/01/2021 08:15

Hi @AthelstaneTheUnready just popping in to ask if you can let us know which thread you were on when you were mentioned please?

Hopefully we can get to the bottom of this for you. Flowers

AthelstaneTheUnready · 12/01/2021 08:43

Sure, it was this thread:

www.mumsnet.com/Talk/low_carb_bootcamp/4131916-Jan-21-Lockdown-Low-Carb-Bootcamp-the-Easing-in-Week?msgid=103508661#103508661

in the very first post. Not in the list of names, but in the chat below the list.

I had a rush of email notifications through yesterday in real time, but not all of them from last night either, I don't think.

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