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Email sent to address previously requested to be removed.

4 replies

Sentry70 · 28/12/2020 22:03

Mumsnet, I have yet again received an email to my work email address, despite having gone through the process twice before to ask you to remove it from your system and being reassured that it would never be used again. It was regarding your premium service, so I'm guessing you're trawling past email addresses to drum up membership. I honestly don't know what else I can do to ensure this email address is removed once and for all.

OP posts:
thecognoscenti · 29/12/2020 14:18

This seems to be symptomatic of a wider issue with data storage and use within MNHQ - there is another topic in Site Stuff about the very same issue. The MN response has been rather dismissive.

MeMarmiteYouJam · 29/12/2020 14:40

I would encourage you to compile a GDPR complaint.

MichaelMumsnet · 29/12/2020 15:18

Hi @Sentry70 we've investigated and found the details. We'll contact you via email today to explain what happened to your accounts.

Nnkk · 29/12/2020 16:45

If you’ve been asked to delete an email address then surely GDPR / DPA 2018 means it must be deleted?

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