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Original poster

'Promoted by Mumsnet' ads making site jumpy

9 replies

NoWordForFluffy · 03/10/2020 07:38

I'm sick of these ads. I open a page, and just when it loads to the first unread message, it jumps around as the 'Promoted by Mumsnet' ad then decides it's going to bloody load. The number of times I've ended up clicking on the wrong thing while it's leaping around is ridiculous. Angry

They're ruining my enjoyment. Either get them to load at the same time as the page or get rid of them! (iPhone 7, iOS 13.7, mobile site on Safari, WiFi and data connections.)

Photo attached of the type of offending ad.

'Promoted by Mumsnet' ads making site jumpy
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MNHQ

YetAnotherBeckyMumsnet · 03/10/2020 16:06

Hello @NoWordForFluffy thanks for letting us know. We'll get our ads team to look into this now.

MNHQ

soniamumsnet · 14/10/2020 16:05

Hi @NoWordForFluffy sorry to hear you're having problems again! Please can you let us have a screenshot again if possible?

Hopefully we can sort this issue out quickly. Flowers

MNHQ

soniamumsnet · 05/11/2020 09:34

Hi @Nanny0gg sorry to hear you're having problems! Please can you let us have a screenshot if possible?

Hopefully we can sort this issue out quickly. Flowers

MNHQ

soniamumsnet · 10/11/2020 15:18

Hi @NoWordForFluffy sorry to hear you're still having problems with this. We'll take another look and let you know as soon as we have more information. Flowers

MNHQ

soniamumsnet · 11/11/2020 16:09

Hi - thanks for all the reports raising this. Just popping in to say this isn't how they should be working and we are working on a fix which we aim to have in place within a week. Flowers

MNHQ

LouMumsnet · 15/11/2020 21:33

So sorry that you're being plagued with this issue - we can totally understand your frustrations.

As @soniamumsnet mentioned in her previous post, we're hoping to have a fix for this in the next few days. Please do hang in there until then - your patience is much appreciated.

MNHQ

soniamumsnet · 18/11/2020 16:21

Hi @sluj @NoWordForFluffy just popping in to say that we now expect this to be fixed by tomorrow. Apologies for the delay and thanks for your patience. Flowers

MNHQ

soniamumsnet · 20/11/2020 11:42

Hi @NoWordForFluffy thanks for flagging this again. We'll take another look and hopefully resolve this soon. Flowers

MNHQ

soniamumsnet · 20/11/2020 11:46

Hi - can we just check that the issue is still with ads promoted by Mumsnet? Are you able to send a screenshot please?

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