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400 bad request

17 replies

MJMG2015 · 08/09/2020 16:43

On my iPad I keep getting this whether I try to go from a message in my email OR IF I type the address into my browser OR try to go via 'most visited'

It's been Happening for a couple of weeks now. Fortunately it's fine in my phone.

Any suggestions?!

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MNHQ

LilyMumsnet · 08/09/2020 20:53

Hi OP

Could we have a screenshot please? And could you let us know what emails are doing this?

MNHQ

soniamumsnet · 10/09/2020 09:22

Hi @MJMG2015 are you able to send an example URL so that we can hopefully get to the bottom of this for you please? Flowers

MNHQ

soniamumsnet · 10/09/2020 09:24

Hi @purpleme12 are you still experiencing problems too? Are you able to send an example link please? Flowers

MNHQ

soniamumsnet · 10/09/2020 11:56

Hi @DDIJ sorry to hear that. Are you able to send an example link please? Flowers

MNHQ

soniamumsnet · 10/09/2020 16:09

Hi @DDIJ if you could email us at: [email protected] that would be really helpful. Thanks. Flowers

MNHQ

soniamumsnet · 10/09/2020 16:25

Thanks @HasaDigaEebowai we're taking a look into this issue and will hopefully have some more information for you soon. Flowers

MNHQ

soniamumsnet · 11/09/2020 15:25

Hi @MJMG2015 just to let you know that we're still investigating and will let you know as soon as we have more information. Flowers

MNHQ

soniamumsnet · 15/09/2020 15:05

Hi, just popping in to see if anyone can try accessing the site from other devices/browsers and let us know which devices/browsers are showing the error please?

Also, can you let us know if you are accessing the site using wifi or 3g/4g please? Flowers

MNHQ

soniamumsnet · 29/09/2020 16:09

Hi, sorry you're still having problems. Can you let us know if you are accessing the site using wifi or 3g/4g please? Flowers

MNHQ

StevenTech · 29/09/2020 21:07

[quote davidsong]@soniamumsner if private browsing works but a normal browsing doesn't, then it's definitely cookies.

To fix it in Chrome:

  1. Click the dots menu in the top right corner of the browser.
  2. Select settings from the drop down menu
  3. On the left, pick "privacy and security" then click "cookies and other site data" on the right.
  4. Scroll down and choose "See all cookies and site data" to get a list of all your cookies
  5. In the "search cookies" box, type "Mumsnet" - you should now see two listings - "www.mumsnet.com" and "mumsnet.com"
  6. Click the dustbin icon to the right of both of those listings.
  7. Go back to the site and log in again, it should work fine for a while until it happens again.

For Mumsnet HQ developers: your "FCCDCF" cookie is holding a great big cob of JSON data, including a list of lists. Your "mnfmt" cookie is holding reams of base64 encoded guff. These two are the most likely cause. Either increase your max http request length or stop writing cheques you can't cash![/quote]
Thanks for the diagnostic work! We're investigating.

MNHQ

soniamumsnet · 01/10/2020 16:29

Thanks for all these reports. We're taking a look and will hopefully get to the bottom of this soon for you.

Thanks for your patience. Flowers

MNHQ

soniamumsnet · 02/10/2020 14:44

Thanks for the reports. We're still investigating this issue and will be in touch as soon as we have more information.

Thanks for your patience. Flowers

MNHQ

LouMumsnet · 04/10/2020 22:39

So sorry about this - we know how frustrating this must be. Our Tech team is looking into it and we hope to have an update soon.

MNHQ

soniamumsnet · 07/10/2020 14:48

Hi @LastGoldenDaysOfSummer we're taking a look and will let you know when have some more information.

Thanks for your patience. Flowers

MNHQ

FlissMumsnet · 09/10/2020 21:57

Gancanny - hmmm; that's intriguing. Keep any changes coming and we'll try to replicate what you're seeing.

MNHQ

KimMumsnet · 10/10/2020 16:01

Hi, all. Thanks for keeping us updated and for being patient - we are on the case with this, we promise.
Flowers

MNHQ

DawnMumsnet · 26/10/2020 16:17

We're so sorry that many of you are still having this problem - we can see this is really frustrating.

Our Tech team are working on this issue and have asked again if anyone's able to copy the URL when this happens - it would be a big help if any examples could be posted here on this thread.

Thanks in advance.

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