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Can't get into My Mumsnet

4 replies

JellyFishSquish · 04/08/2020 16:16

When I try to get into settings, I am blocked by a log in page. I log in but nothing happens. Never happened before that I would have to log in, always went directly into settings. But even logging in does not work.

OP posts:
LilyMumsnet · 04/08/2020 17:00

Hi OP

Can we ask what device and browser you're using to access the site, and could you also screenshot and upload any error messages for us? Flowers

JellyFishSquish · 04/08/2020 17:16

Just a log in page that does not work. Browser Firefox

Can't get into My Mumsnet
OP posts:
LilyMumsnet · 04/08/2020 20:10

Hi OP

Could you log out and try resetting your password? To do this, you'll need access to your registered email address.

JellyFishSquish · 04/08/2020 20:54

Thanks Lily that worked Smile

OP posts:
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