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notifications

9 replies

nextslideplease · 22/06/2020 17:05

I have numerous usernames that I alternate between for privacy reasons but I am not getting notifications when I am tagged in any posts, regardless of the name I use

How do I reactivate this please

OP posts:
DawnMumsnet · 22/06/2020 17:42

Hi nextslideplease,

Sorry to hear you're not receiving @ notifications.

If you're on the desktop site, scroll to the top of any page, above the topic line, to where it says Talk in large letters. Next to it should be a blue circle with a down arrow - if you click on the circle, then click on Customise, then scroll down to the Talk Notifications header. You'll then be able to tick the box titled: Notify me when others mention me in a thread.

If you're on the app, tap the three horizontal lines at the top right of the home page, then tap Settings, then Notifications. Again, you'll have the option to receive notifications of @ mentions.

Hope that helps, but let us know if you need any more assistance. Brew

nextslideplease · 22/06/2020 19:50

Thanks, I can see that I had it set to notify me so I should have been getting notifications but I wasn't. No idea why not though.

OP posts:
LilyMumsnet · 22/06/2020 21:06

Hi OP

Are you receiving them again now? Flowers

nextslideplease · 22/06/2020 23:29

Nope nothing.

OP posts:
LilyMumsnet · 23/06/2020 19:54

Hi OP

Thanks for letting us know.
Is there any way you can check whether Mumsnet has ended up on your email block list?

nextslideplease · 24/06/2020 21:44

I've checked and there was one mumsnet email address blocked so I've unblocked that but not sure if its the one that sends notifications. Will see what happens now.

OP posts:
DawnMumsnet · 24/06/2020 22:05

@nextslideplease - just checking if this works!

Hope so. Smile

nextslideplease · 24/06/2020 22:28

working now! thanks!

OP posts:
DawnMumsnet · 24/06/2020 23:06

Oh good! Thanks for letting us know.

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