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Search?

12 replies

Goodwitch9 · 15/06/2020 12:04

Advanced search seems to be broken.

OP posts:
DawnMumsnet · 15/06/2020 13:08

Hi @Goodwitch9,

Sorry to hear that. What's happening when you try to search?

If you can give us a few details and let us know if you're using the desktop site, the mobile site or the app, we'll take a closer look.

Goodwitch9 · 15/06/2020 13:16

Thanks! I'm on the desk top and it just had the oops message.

OP posts:
UncleShady · 15/06/2020 13:22

Advanced search will pick up results but every link goes to an 'Ooops we can't find that page' Desktop - chrome.

Same as if I try to Hide any links that appear under the Load more option on desktop - same oops page.

DawnMumsnet · 15/06/2020 15:09

Thanks for the info, @Goodwitch9 and @UncleShady. We've alerted our Tech team and will be back as soon as we have a response.

In the meantime, we're sorry for any inconvenience.

MoleSmokes · 15/06/2020 22:40

Still broken and "Ooopsing" all over the shop!

UncleShady · 16/06/2020 15:46

Advanced search has been broken for months, there's been multiple threads on it. Same for the Oopsing under the Load More - I've reported it multiple times.

DawnMumsnet · 16/06/2020 16:13

@MoleSmokes - sorry to hear that! We're still waiting on news from our Tech team and will post an update as soon as we can.

And you're right, @UncleShady - we did have a very long-term problem with Advanced Search, but that issue was (eventually!) resolved. See HebeMumsnet's post at the end of this thread for more details.

This issue is a whole new kettle of fish, but hopefully will be solved much more swiftly. Smile

TomMumsnet · 16/06/2020 16:20

Thanks for your patience on this.

We discovered what the issue was. It looks like it only impacts searches that are 'Title' only. We've got one of our developers looking at it now and should hopefully have a fix later this week.

We'll update everyone here once it's fixed.

Thanks again for your patience

CrowdedHouseinQuarantine · 17/06/2020 11:13

oh thank you

DawnMumsnet · 18/06/2020 11:46

Hi, all. We've just had an update from our Tech team who've said that there will hopefully be a release of this fix later today.

We'll keep you posted.

Tech · 18/06/2020 19:06

(Puts on tin hat.) The links in "search by thread title only" results should be working correctly now. Thanks. Sorry about that.

DawnMumsnet · 18/06/2020 19:33

Just in case you missed Tech's announcement ^^, @Goodwitch9 - happy Advanced Searching Smile

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