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Can't upload camera roll pictures.

7 replies

dixiedo · 11/06/2020 21:40

Hi.
For some reason I can take pictures and upload them. But not upload a picture from my camera roll?
Checked all my phone settings.
Can you help. Dying to upload my NUB theory pic 😂
Thanks !

OP posts:
LilyMumsnet · 12/06/2020 19:17

Hi OP

Can you let us know what device and browser you're using? Flowers

dixiedo · 12/06/2020 20:24

I'm using an iPhone XR and on the app. ☺️ thank you.

OP posts:
BoreOfWhabylon · 13/06/2020 09:52

I use safari and the desktop site, so may not be helpful for you but I have to click "choose file", choose the photo and then click "Done" in the top right corner. It then attaches.

It didn't used to be like that, it changed a while ago and it took ages before I discovered how to do it.

Can't upload camera roll pictures.
BoreOfWhabylon · 13/06/2020 09:53

Oops! ddin't mean to attach the photo! Blush Grin

LouMumsnet · 13/06/2020 11:44

Thanks, @BoreOfWhabylon Wink

@dixiedo, are you still having issues this morning?

Do let us know and we'd be happy to look into it for you.

dixiedo · 13/06/2020 11:52

Ahh thank you. Maybe I will use that. It's just annoying when I can see where the camera roll should be.
I'm sure it used to work.

I @LouMumsnet I'm still haven't the option I'm sure it used to work. I actually got suspended not long ago after posting an embarrassing problem and not replying I was troll accused 😂 I was wondering if perhaps it was something to do with that.

OP posts:
LilyMumsnet · 14/06/2020 11:50

@dixiedo

Ahh thank you. Maybe I will use that. It's just annoying when I can see where the camera roll should be. I'm sure it used to work.

I @LouMumsnet I'm still haven't the option I'm sure it used to work. I actually got suspended not long ago after posting an embarrassing problem and not replying I was troll accused 😂 I was wondering if perhaps it was something to do with that.

Hm - this could perhaps be it, but then it should have cleared off after 48 hours if so. We're a bit thin on the ground at the moment but we will raise this with the tech team and try and get it sorted as soon as reasonably possible.
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