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IOS app won’t load

19 replies

Clymene · 06/05/2020 23:58

Just crashes and closes. I’m running the latest version of iOS on an iPad Air 2

OP posts:
JaneJeffer · 07/05/2020 00:00

Happening to me too. I thought my phone was dying!

Defiantly41 · 07/05/2020 00:02

Yep. Me too

notapizzaeater · 07/05/2020 00:03

Me three, thought I was going mad !

ErrolTheDragon · 07/05/2020 00:06

Oh... I’ve been using the app on my iPad fine till I opened this thread, then went to my settings curious to see if there was a system update available (there is, 13.4.1 which I’ll install presently) .... and when I tried to go back to the MN app it crashed and won’t restart. (Obviously using browser now instead)

MartiniDry · 07/05/2020 00:06

Me too. I seem to have fixed it by uninstalling and reinstalling the app.

BonjourMinou · 07/05/2020 00:09

Me too on both iPhone and ipad. Will try reinstalling it as suggested upthread. Relieved it’s not another attack!

Snozzlemaid · 07/05/2020 00:17

And me. I’ve restarted my iPad but it’s still not working.

grumpyorange · 07/05/2020 00:20

Me too had to uninstall

doublemix · 07/05/2020 00:21

Same

avroroad · 07/05/2020 00:24

Same here. I deleted and downloaded it again. Seems to be ok so far...

ViveLEntenteCordiale · 07/05/2020 00:32

Me too! Will try uninstalling. I only just reinstalled after finally updating to the latest iOS version. Not impressed so far... it’s eaten all my safari tabs and now it’s eaten mumsnet Shock

ErrolTheDragon · 07/05/2020 00:39

Right... I’ll try reinstalling tomorrow.

ErrolTheDragon · 07/05/2020 07:52

Yup, that worked.

PennyRoyal · 07/05/2020 07:54

Had to do same here 🤷‍♀️

LilyMumsnet · 07/05/2020 10:43

Hi all,

We're really sorry about this!

For those still facing issues, please could you try uninstalling and reinstalling the app? Flowers

JaneJeffer · 07/05/2020 11:46

It's working fine now.

TimMumsnet · 07/05/2020 17:44

Hi guys, not sure what's causing the crash, but it seems to be that a version we released on Tuesday fixes the problem. If you update your version of the app here it should stop crashing.

Let us know if there are any other problems!

Clymene · 07/05/2020 17:57

Sorry I forgot to say it's working now!

OP posts:
LouMumsnet · 08/05/2020 13:35

Glad to hear that, @Clymene - thanks for letting us know.

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