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How to make SN threads appear in my active convos?

22 replies

QOFE · 23/04/2020 13:51

I opted in when that was an option years back, but realised a while ago that I no longer see anything from the SN board in my active convos and can't find a setting to change!

How can I change this? Thanks ❤️

OP posts:
LilyMumsnet · 23/04/2020 17:18

Hi OP

SN threads no longer show in active, due to their sensitive nature (trolls often head right over to active).
Sorry that we couldn't be more help but if there's anything else we can do, just give us a shout.

EggysMom · 23/04/2020 17:23

Oh. I didn't realise. I live in 'active' .... I'll have to open another window to monitor the SN boards

QOFE · 23/04/2020 18:27

Oh Confused

That's a real shame, is there no way to make them appear in active for posters to whom they are relevant? Did they really attract more trolls than AIBU or the pregnancy boards?

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QOFE · 23/04/2020 18:33

Can they not be made opt in again? That would cut out the opportunistic trolls surely?

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LilyMumsnet · 24/04/2020 18:05

Hello!

We'll certainly discuss this with the team and see if there's anything we can do. Flowers

QOFE · 24/04/2020 18:51

That would be amazing, thank you. Obviously I know I can go and look at the SN boards but it's not the same as having threads appear in active conversations, and as there are about 8 boards they all need checking seperately which I just don't always remember to do.

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AndOr · 24/04/2020 18:54

Eh?

SN threads appear in my active convos! You need to opt in though.

AndOr · 24/04/2020 19:03

Here's a screenshot of my active convos. As you can see I have SN threads appearing.

How to make SN threads appear in my active convos?
BertieBotts · 24/04/2020 22:58

What? Why can't you opt in any more? I'm opted in, hadn't noticed that they had disappeared though. I know MNers with SN is broken and never appeared in active even if you had opted in, which is an issue for me as (ironically) the reason I'd visit that section also means I don't remember to separately check that section! Confused

QOFE · 25/04/2020 09:28

I know about opting in, and I am opted in, or at least I was. I opted in as soon as it became an option years ago. But now, SN no longer appears in my active conversations and I can't find any option to opt in Confused

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QOFE · 25/04/2020 09:29

@AndOr do you know how I can opt in if for some reason I've been opted out? Until maybe 12 months ago I did see SN threads on active conversations but now I don't!

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AndOr · 25/04/2020 09:47

I don't know, I've just had a look under "customise" but the opt in to SN section is no longer there Confused

There was a glitch on mumsnet about 18 months ago when all SN threads disappeared from active convos. I don't know if this was done deliberately or not.

Lots of people (including me) complained about it repeatedly - you might be able to find the threads about it on site stuff) - and it was eventually restored. And like I say mind now works. But clearly not for everyone.

AndOr · 25/04/2020 09:58

When the glitch happened I noticed the SN section became v quiet, and its never really recovered so this would explain why.

Its a shame because that section is one of the main reasons I visit mumsnet, but whatever happened 18ish months ago has kind of ruined it.

I certainly won't be subscribing to mumsnet gold edition (or whatever they're gonna call it) when basic stuff like this doesn't work for the section of mumsnet that need it.

QOFE · 25/04/2020 11:58

Well I think it's really crappy. SN posts should not be hidden away, I want to be able to see them!

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YetAnotherBeckyMumsnet · 25/04/2020 17:36

Hello @AndOr - could you let us know if the SN topics appear anywhere on the thread lists here? (either opted in or out).

Thanks.

AndOr · 25/04/2020 17:49

Hi @YetAnotherBeckyMumsnet

Yes the SN boards are there in my included topics.

QOFE · 25/04/2020 18:45

The SN boards are all in my supposedly included topics too, I've just checked.

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AndOr · 25/04/2020 21:00
Confused
QOFE · 28/04/2020 16:27

Any news on this @LilyMumsnet ?

Thanks Flowers

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drspouse · 28/04/2020 16:30

SN threads don't appear on my included OR excluded.

There's another issue which is that the long-running SN chat threads don't appear in Threads I'm On on the iPad app. This may, however, be due to the length of the thread as I did have one other thread that disappeared from TIO.

LilyMumsnet · 28/04/2020 20:54

Hi all

For those that are opted in but not seeing the threads in active, can you let us know what devices/browsers you're using?

QOFE · 28/04/2020 21:50

Galaxy S7, latest version of Chrome. But I don't think they show up on my laptop either, or if I switch to the desktop site on my mobile.

OP posts:
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