Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Mumsnet Premium membership - please support us if you can

999 replies

JustineMumsnet · 08/04/2020 13:17

Hi folks,

First and most importantly, I hope you and yours are safe and well, and that you all stay that way.

After 20 years of unreasonableness, rofls, wtfs, advice and support, and the odd lawsuit, it's fair to say that we are as close as we’ve ever been to existential difficulty.

Like many ad-funded businesses, the COVID-19 crisis has seen us take a big hit to our revenues. The businesses who would normally pay to advertise with us are slashing their marketing budgets, but lots of our outgoings are fixed and we so need to find new ways to keep paying the bills.

We’re doing our darndest to find every single saving we can - lots of our staff have volunteered to reduce their hours, we’ve cancelled all non-essential services, I've taken a pay holiday and we will use every scheme and loan available to us from the government and the bank to help tide us over. But we still need to find alternative revenue streams to ensure we don’t run out of funds in a few months...

To put it frankly, it’s squeaky bum time.

I know this is a very tough time for many of you and some of you are only just keeping the lights on yourselves. We’re sending you our solidarity and we most certainly don’t want anyone to stump up anything they can’t afford, but if you can help, please do subscribe now to our Premium service.

We’ve banged this out as fast as possible in response to the current crisis and it’s definitely not the finished article, but it’s free of banner advertising, so if you’ve ever been vexed by those (or use an ad-blocker) this might be right up your alley. Banner ads also tend to make pages render more slowly and take up bandwidth, so if you’re surrounded by bored kids streaming with their mates, step this way.

We’ve opted for a price point that we hope is doable for most and which covers the potential lost ad revenue for the majority of users. We hope £4.99 per month or £49.99 for a year (less than a pound a week!) feels a reasonable exchange for the value Mumsnet brings you, but in any case you can unsubscribe any time.

Over the next little while we’ll look to add some extra features: things that people have requested regularly like editing, sorting posts by the OP, and reading offline.

Rest assured we remain committed to always providing a free version of the site, as we fundamentally believe that access to the advice and support Mumsnet offers should not depend on your ability to pay.

And if you can’t spare any cash right now… then of course we get it. It would still be very helpful if you removed any ad blockers or clicked on affiliate links around the site when you shop, joined our insight panel or even shared the best Mumsnet threads on your social channels whenever you can - it all helps.

If you have any questions at all feel free to post them here and I'll get back to you. We also have a page of FAQs that might answer your question.

Hold tight everyone.

Love

Justine and the team at MNHQ

OP posts:
Thread gallery
7
VegetableMunge · 08/04/2020 14:47

With all the security breaches that have occurred over the previous 12 months it really concerns me that subscribing would mean you have even more of my personal info which would be vulnerable if another security breach happened.

Same. I'm comfortable with you having an especially created junky email address and a password I use nowhere else, but you've done nothing to make me feel safe enough to give you anything else.

SDTGisAnEvilWolefGenius · 08/04/2020 14:47

Done. Worth it, in my opinion - and hopefully MNHQ will get enough subscriptions to keep the site going for everyone. Happy to be a part if that.

ElaineMarieBenes · 08/04/2020 14:47

Cheap at the price - I’m in!

SDTGisAnEvilWolefGenius · 08/04/2020 14:47
  • part OF that.
Glowcat · 08/04/2020 14:48

MN taught me about the little tabs on the sides of the cling film/aluminium foil box you push in to hold the roll.

JustineMumsnet · 08/04/2020 14:48

@Lordfrontpaw

Do you get your sub back if you get put on the naughty seat or banished? (asking for a friend)

No - we can't refund payments but we will cancel any future payments (so if you're on.a monthly subscription if won't take any future payments) Hope that's clear?

OP posts:
MamaBearOnLockdown · 08/04/2020 14:48

I wonder if YABU should have a higher or a discounted rate...

NerrSnerr · 08/04/2020 14:48

I will pay for this. I'm in a 'fortunate' position to be a nurse who is getting a lot of overtime right now and as I'm not paying for gym membership, children's activities etc we're financially ok. Mumsnet has kept me sane through 2 awful pregnancies, bereavement and years of sleepless nights so for me it's worth £50.

Wagsandclaws · 08/04/2020 14:49

I've been using Mumsnet for over 12 years, I'd be lost without it.

I'm happy to pay monthly so I've subscribed.

Sleepingboy · 08/04/2020 14:49

I don't understand. Surely your hit rate has gone through the roof since everyone is at hone. More people going on Mumsnet for longer as some people have nothing else to do.

That must mean you can charge more for your advertising. Why don't you do that? Advertisers are still advertising.

EmpressLangClegInChair · 08/04/2020 14:50

With all the security breaches that have occurred over the previous 12 months it really concerns me that subscribing would mean you have even more of my personal info which would be vulnerable if another security breach happened.

It's a good point, especially for those of us the Misogynist Monitors might be targeting. How can we be sure they won't have another mole?

TintinandSnowy · 08/04/2020 14:50

Subscribed

Peopleshouses · 08/04/2020 14:51

I'm happy to pay, I've been on here for 15 years and would hate to see you go under.

GCAcademic · 08/04/2020 14:52

If you weren't in the business of allowing non MN users to report posts, and you didn't ban posters for not rolling over to allow the erosion of women's rights then I would consider paying for the service.

^This. I would like to, and can afford to, pay, but I feel very uncomfortable about paying for a service where external monitors are spying on us and accommodated by MNHQ in doing so.

If users are to switch from being the product to being the customer, I think there will be some expectations that go along with that.

ProfYaffle · 08/04/2020 14:52

Done. £50 really isn't bad for the 15 years worth of entertainment I've had on here. Plus I loathe ads and always use a blocker. I've always said I'd much prefer to pay for ad free sites than have the utter frustration of dealing with slow loading and security risks.

Time to put my money where my mouth is!

BatShite · 08/04/2020 14:52

I prob won't be getting it. I think there might be more takers if donations were set by the member though? Just an option to fill in, a fiver a month sounds low, but to many it will be a massive amount in crrent circumstances. On the other hand, those more well off might even want to donate more than a fiver to help keep the site running.

Puzzledandpissedoff · 08/04/2020 14:53

Not sure why we'd be expected to pay when it's posters who are providing the product?

Pastaforall · 08/04/2020 14:54

I’m undecided. For £5pm I would want no adverts, rather than reduced adverts. I really want to support Mumsnet though. I’m going to ponder Disneyplus vs Mumsnet for a bit longer.

SoupDragon · 08/04/2020 14:55

Not sure why we'd be expected to pay when it's posters who are providing the product?

You aren't expected to pay. Did you bother to read the OP?

ChicCroissant · 08/04/2020 14:55

I'm using MN a lot less than normal due to the amount of Corona posts, unfortunately (and I have an ad blocker) so I could well believe that overall revenue has dropped.

Peridot1 · 08/04/2020 14:55

Done. Been around here long enough also to have paid £5 to CAT back in the day.

Mumsnet has made me laugh and cry and a few other things over the years.

Happy to be able to help out and keep MN going for those who can’t afford to pay. It’s so invaluable for those struggling. The help and support given to those in abusive relationships is amazing.

AmelieTaylor · 08/04/2020 14:56

@JustineMumsnet

  • Totallycluelessoverhere

With all the security breaches that have occurred over the previous 12 months it really concerns me that subscribing would mean you have even more of my personal info which would be vulnerable if another security breach happened*

^this is my concern too. What measures have been put in place?

I'm happy to pay if you can sort that issue out & I don't need any advantages over people using the site for free except lack of adverts.

I've been here since the begging of time, I'm happy to support you when you need it 🌷

BoreOfWhabylon · 08/04/2020 14:56

Empress I just signed up. Looks like it goes through to a secure 3rd party , rather than MNHQ holding details.

@JustineMumsnet can you confirm?

CeibaTree · 08/04/2020 14:57

If we pay can you guarantee to keep MN threads out of the Daily Mail?

Notso · 08/04/2020 14:57

Will you be adding the poster search feature from the beta app? I was gutted to fine that was expired this morning. I used it loads.