Is anyone else having a problem with sending pms?

[Sizeablecontours]

Tried a couple of times tonight. One long version. And one short version. Neither worked! Does anyone have any ideas please?

Hi @Sizeablecontours, can we ask what is happening? What do you see?

Also, can you let us know what device you're on - and whether you're on our app or not? Any version of your browser is also super helpful!

Thanks :)

Hello Gloria, thank you very much!

What is happening is that when I try and send a pm (either by replying within in-box/sent messages in pm area and/or via messaging within thread) I press the blue box that says "send from Sizeablecontours" and the box goes blank (all that remains is its blue rectangular outline) but then nothing happens.

I thought it was because my last message contained a You Tube link and was rather long, but I send a trial short message too without any links, and that didn't work either.

I am using Chrome on an Acer tablet and on a big desk top computer (sorry not very techie) and the problem is on both. The devices are connected via an e-mail address though if that makes any difference.

And no, I'm not on your App. As I only use that occasionally on my phone (I think)

Sorry should probably directed posts below to @GloriaMumsnet

Hi OP

Thanks so much for the information.
Are you able to try sending a PM as a new PM, rather than as a reply? Can you let us know what happens? Do one to me as a test, if you'd like.

Hi @LilyMumsnet, Thank you so much for your help with this!

There was initially a fault with both ways of sending a pm ifyswim.

I managed to send a message from my Acer tablet last night but when I tried sending a longer message to another poster on the same thread just now on my "big" proper computer ie the one I am using now (as a new pm, not as a reply) the same fault re-occurred.

Is there a restriction on the length of pms?

Sorry, messaging you now @LilyMumsnet as a test!

OK so I sent the message to you @LilyMumsnet and although there was a bit of a delay, and the empty box appeared with the blue rectangular line around it, it did work eventually as I received a "your message has been sent" response!

So thank you very much for your help! Maybe the other message that is not going through is too long?

I think length may be the issue actually @LilyMumsnet (as the actress said to the bishop! ) because a much shorter message sent to the same person has just got through!

So thank you for your help and sorry to bother you about this! I have obviously been waffling on too much!

Hi @Sizeablecontours, glad to hear it's all working for you now.

Thank you again @soniamumsnet

So glad it's all sorted.

Lily