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Anyone else unable to chnage their username?

4 replies

selmabear · 30/01/2020 21:57

I've tried changing my username a few times now but the box where you can change the username is always grayed out and it won't let me do anything to it Xmas Confused

OP posts:
DramaAlpaca · 30/01/2020 22:02

Have you gone to your account settings to change your username first?

You can only type a new username in the name box where it's greyed out if you've already registered that name to your account, if you see what I mean.

Ignore me if you've already done that!

selmabear · 30/01/2020 22:12

@DramaAlpaca I've always gone to my account to try and change it. It has 'username history' underneath the box, so I'm thinking I'm in the correct place

OP posts:
EstherMumsnet · 30/01/2020 22:18

We took a quick glance at your account and can't see anything obviously untoward but we'll take another look tomorrow when some of the brain boxes are around and see if we can get to the bottom of this.

DramaAlpaca · 30/01/2020 22:52

@selmabear hope the techie types help you get it sorted tomorrow. I once changed mine for a silly thread, couldn't change it back and thought I was stuck with it. Had to contact HQ for help too - they fixed it.

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