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See all MNHQ comments on this thread

Advanced search problem

8 replies

AlexaAmbidextra · 12/01/2020 19:54

This has been going on at least since January 2018. The issue of advanced search not taking you to the actual post but dumping you at the top of the page meaning you have to laboriously scroll through.

MNHQ has stated several times that the ‘tech team’ is looking into this.

Any chance of it being sorted out before January 2022 or is that too much to hope for?

OP posts:
LilyMumsnet · 13/01/2020 21:36

Hi OP

We are sorry about this - we hate not staying on top of these things. We'll ask our tech team if there are any updates here and get back to you as soon as we can. Can you link to the previous thread please?

SilverySurfer · 14/01/2020 06:27

It's not a previous thread, it's still current, on the first page of Site Stuff and as pointed out by Alexa was started in January 2018: www.mumsnet.com/Talk/site_stuff/3155720-Advanced-Search-Question

@LilyMumsnet you may remember it as you posted on it yourself at one point assuring us it was fixed.

GloriaMumsnet · 14/01/2020 12:12

Hi there @AlexaAmbidextra and @SilverySurfer, we're sorry for the frustration. We did believe it was fixed, but alas it hasn't stayed for long.

@AlexaAmbidextra can we ask whether you are clicking on the title of the thread, or the username link? Also what device/operating system are you viewing the site on when this happens?

Thanks!

AlexaAmbidextra · 14/01/2020 14:49

Viewing on i-phone and i-pad. Clicking on username. It takes you to the individual post if there is only one page but as soon as the thread spills over into more than one page, clicking on the username just takes you to the start of the thread.

OP posts:
LouMumsnet · 17/01/2020 15:08

Sorry about the delay with this - our Tech team is aware of the problem and we hope to have an update for very soon.

Thanks so much for your patience - we appreciate this has all been rather drawn out.

SilverySurfer · 28/01/2020 16:08

@LouMumsnet We're counting down the hours on the other thread as it will be TWO YEARS on Friday since it was started and the Tech Team has failed to fix Advanced Search in all that time so we're all going to Maui to celebrate. Hope you will join us Grin

LouMumsnet · 28/01/2020 22:35

@SilverySurfer, ooh, thanks for the invite.

(we ARE chasing this, though - promise)

SilverySurfer · 30/01/2020 13:12

@LouMumsnet I feel very sorry you have to come on these threads and repeat the same old thing, knowing the 'Tech' Team are obviously incapable of fixing this problem. I think it's about time you refused
and tell them to come and tell us themselves.

Never mind I'm packed for a double celebration - 2 year anniversary and Brexit. Will see you on the beach in Maui bright and early tomorrow morning Smile

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