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Can’t change username

6 replies

icantfind · 30/12/2019 21:08

I can’t change my username it’s greyed out on the page. Am I doing something wrong?

Thanks!

OP posts:
YetAnotherBeckyMumsnet · 31/12/2019 12:20

Hello there @icantfind - for some reason name changes were prevented on your account - we're assuming that's an error. It should be fixed for you now.

instapaints · 03/01/2020 17:21

@yetanotherbeckymumsnet Blocked name changes usually occur when accounts are created on the mobile app, I've found.

LilyMumsnet · 03/01/2020 19:03

[quote instapaints]@yetanotherbeckymumsnet Blocked name changes usually occur when accounts are created on the mobile app, I've found.[/quote]

We've fixed yours for you, too. Flowers

user6750 · 08/01/2020 10:58

Hi,

I can't change my username either, it is all greyed out. I've tried to change on phone and computer but no luck. Thanks

GloriaMumsnet · 08/01/2020 13:05

Hi @user6750, have a go now!

WhenNothingGoesRightGoLeft · 08/01/2020 13:28

Thank you, that worked! Smile

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