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No email notification of watched threads

13 replies

WatchingTVagain · 18/10/2019 14:59

Hi I'm not getting the email notification of updates on threads I'm watching. Daily digest and jobs one coming through okay. Using the mobile site.

OP posts:
soniamumsnet · 18/10/2019 16:19

Hi,

Please drop us a line at: [email protected] and we'd be happy to look into this for you. Flowers

WatchingTVagain · 18/10/2019 17:31

Will do. Thanks

OP posts:
KeziaOAP · 21/10/2019 19:35

Same here, daily digest but not threads watched.Happened a few months ago email notification came back now stopped again. Desktop/Firefox.

WatchingTVagain · 30/10/2019 09:59

@keziaOAP are you getting the emails yet? I'm still getting nothing.

OP posts:
MoleSmokes · 12/12/2019 19:34

I have not had any notifications by email since November.

GloriaMumsnet · 16/12/2019 12:25

@WatchingTVagain and @KeziaOAP

We will contact you both via email (don't want to put any private details here!)

WatchingTVagain · 16/12/2019 15:28

I've just got an email notification about this post but wondering if it was because I was mentioned in it?

OP posts:
KeziaOAP · 16/12/2019 20:19

I've had email notification too. Still not receiving emails about watched threads, MN have said it's not them it's my service provider. 🙄

WatchingTVagain · 16/12/2019 22:14

I'm now using a gmail address and they're coming through fine so does seem to be an issue with bt internet/ Yahoo. Have set gmail up to forward everything to Yahoo email, just need Yahoo to stop rejecting my gmails as spam now Hmm not sure what's going on with Yahoo email at the minute.

OP posts:
GloriaMumsnet · 17/12/2019 10:56

Sorry guys - if anyone is having issues with BT/Yahoo please drop us a message at contactus@mumsnet com and we can give some steps to working around it, and let you know of any developments in the issue.

KeziaOAP · 17/12/2019 18:14

Am now receiving email notifications for watched threads, haven't changed email address still using bt. Long may it last!

WatchingTVagain · 17/12/2019 20:49

KeziaOAP has that just happened in the last day or so? Wondering if bt have got their act together if mumsnet has been in touch.

OP posts:
KeziaOAP · 18/12/2019 07:22

WatchingTVagain yesterday afternoon emails started coming through.again, very odd. This happened before as well which was a glitch with MN.

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