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Can't remove "favourite topics" on Android app

5 replies

goodwinter · 31/07/2019 14:31

I'm trying to remove a topic from "favourite topics" on the Android app. To add to favourites, you have to click the star next to the topic, which then goes from an outline to a filled-in star.

However once you close and reopen the app, all the stars next to topics become outlines again, i.e. you can't then just click it to remove remove the topic from your favourites.

So I clicked and then unclicked, hoping that would do the trick... But instead I've ended up with a duplicate - the "ask me anything" topic now appears on my "favourites" three times!

Is this another bug in the app?

OP posts:
goodwinter · 31/07/2019 14:34

Picture attached - had to use the mobile site as the app still won't let me upload pictures!

Can't remove "favourite topics" on Android app
OP posts:
AnyaMumsnet · 31/07/2019 16:11

Hi there OP,

Could you please try clearing your cache for the Mumsnet app and let us know if this helps? You can do find in your phone settings, rather than your Mumsnet settings. Do let us know if this doesn't work, or you need more help in doing this.

goodwinter · 31/07/2019 17:04

Ok @AnyaMumsnet, I closed the app, cleared the cache and reopened the app - still there unfortunately.

Can't remove "favourite topics" on Android app
OP posts:
goodwinter · 15/11/2019 18:35

Still having this issue. Any updates @MNHQ @AnyaMumsnet?

OP posts:
LouMumsnet · 16/11/2019 17:12

Really sorry to hear that you're still having this problem, @goodwinter - we'll flag it to our Tech team and see if they can shed any light on it.

Thanks for your patience with this - we appreciate that it must be very frustrating.

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