Cookie consent page - link to ‘show purposes’ broken

[AuntieStella]

I got the ‘cookie’ page again today, but when I clicked on ‘show purposes’ it went blank, except the word ‘undefined’

That was on iPad (safari, desktop site)

I could update on iPhone, but that didn’t remove it from the iPad.

Can you get it working again? I want to ‘reject all’ and carry on, on the gadget I prefer

I was still having the issue the morning, and it had spread to the phone as well. It took me to the cookies page first thing, was stuck on 'undefined' there too this morning.

I found a work around - I navigated to the login page via google and logged in again (even though I was logged in, I could still do it) and it took me to a working version of the cookies page.

But obviously I have no crystal ball, and have no idea if this fix will work, or whether I will be find myself on the wrong side of a non-functioning cookie page again.

Hi there OP,

Sorry to hear you're having problems. Can we ask, what happens if you try on incognito or private browsing?

A screenshot would also be really helpful - let us know if you need help with taking one.

Well, it's not happened again spontaneously on normal browsing on the iPad

But the fault still happens if I try to log in on private browsing (on phone)

Pic of cookie page, and then what appears when I tap 'show purposes' attached