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Can’t log in via computer

2 replies

BenWyatt · 15/07/2019 20:00

I registered for Mumsnet a few weeks ago on my phone. When I try to log in on my laptop it diverts me to the ‘Hello and Welcome’ registration screen because it thinks I’m a new member.

Can anyone help me out, and tell me how to get round this?

I’ve tried to email the contact us mumsnet email address but it just bounces back.

Thank you!

OP posts:
AnyaMumsnet · 17/07/2019 10:38

Hi there OP,

Thanks for getting in touch. Are you definitely attempting "sign in" rather than clicking on"register"?

BenWyatt · 18/07/2019 15:01

Hi! Yes I am pretty sure I am trying to sign in. On my browser ‘Register or sign in’ is one single link. That takes me to a page that says ‘Sign in or create an account.’

I enter my email and click next and then it takes me to a page that says ‘Hello and welcome. Looks like it’s your first time signing in to Mumsnet’ and asks me to create a new account.

I can’t see anywhere else that says to sign in, or any other options to skip the register process.

Thanks.

OP posts:
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