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See all MNHQ comments on this thread

Bookmarks not working on Android app

13 replies

Squ1ggle · 26/06/2019 18:48

Is anybody else having issues with this? Just in the last few days the bookmarks aren't working on the android app. I'm on a few long threads and it's very irritating

OP posts:
AnyaMumsnet · 27/06/2019 11:19

Hi there OP,

Thanks for getting in touch. Can we ask exactly what's wrong with bookmarks? What happens when you try to use them? And what device are you using?

Squ1ggle · 27/06/2019 11:39

I'm on a Samsung S9, the app and the phone are all up to date.
I watch a thread, click on the bookmark icon but when I later go back into the thread it just takes me to the beginning of the thread rather than to the place I bookmarked

OP posts:
Squ1ggle · 27/06/2019 11:54

I should say that it does pop up to say post bookmarked so it seems like it should have worked but it hasn't

OP posts:
gingercat02 · 27/06/2019 19:20

Me too Samsung A5 none of my bookmarks are working. I just go straight in to the OP.

Squ1ggle · 27/06/2019 19:45

Sorry you're having this too ginger but glad it's not just me

OP posts:
Squ1ggle · 28/06/2019 10:58

Seems to be working again now

OP posts:
Seeleyboo · 28/06/2019 11:00

Same here

SophieLMumsnet · 28/06/2019 17:47

Thanks for letting us know - we'll go back to the drawing board on this and hopefully have an update for you soon. Thanks for your patience Flowers

Seeleyboo · 28/06/2019 22:09

Mine still isn't working.

gingercat02 · 29/06/2019 10:54

Mine still aren't working 😪

gingercat02 · 30/06/2019 10:08

Seems to be sorted now

PurpleGoose · 01/07/2019 04:26

I've had this too on the Android App. It seemed to have resolved itself, but is now happening again. All my bookmarks have vanished and when I've re-bookmarked I get the blue icon and measure saying bookmarked, but then go back later and it's not.

TimMumsnet · 01/07/2019 09:22

Hi guys, sorry for the bug in the Android app. We're aware of the problem. As I understand it, the problem occurs when:

  1. Open a thread, bookmark a post
  2. Go back to the list of threads
  3. Reopen the thread without reloading the list of threads

Until we can get it fixed, a workaround is to:

  1. Open a thread, bookmark a post
  2. Go back to the list of threads, then reload the list of threads
  3. Opening the thread again, now the thread should open at the bookmarked post.

Let me know if that doesn't work! We'll try to get it resolved.

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