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See all MNHQ comments on this thread

Mumsnet log in error

13 replies

Aridane · 30/05/2019 07:25

Hi – apologies if there's already a separate thread on this – but I cannot log in via internet explorer for my laptop. See attached error message. However, access via safari on my ipad is fine (as is access from my iphne).

OP posts:
Aridane · 30/05/2019 07:25

Mumsnet log in error
OP posts:
Aridane · 30/05/2019 07:26

Oh - screen grab not showing

OP posts:
Aridane · 30/05/2019 07:26

Oh, OK, now it is!

OP posts:
Aridane · 30/05/2019 08:23

PS The error message attached above occurs after entering my email address – ie I'm not able even to get as far as entering my password.

OP posts:
LilyMumsnet · 30/05/2019 10:09

Hi OP,

Can we ask - is your IE up to date?

Aridane · 30/05/2019 11:30

Oh yes (it’s a work one! Grin

OP posts:
NanTheWiser · 30/05/2019 11:37

I've been having the same problem, but using Safari on iPad, for a couple of weeks now. OK on desktop (Win10), but not on iPad. It's really annoying me now.

LilyMumsnet · 30/05/2019 11:52

What happens if you refresh?

Aridane · 30/05/2019 11:59

Same thing

OP posts:
LilyMumsnet · 30/05/2019 15:13

Hi folks,

This should be fixed now - can you let us know if that's the case?

NanTheWiser · 30/05/2019 16:33

YAY!! I'm logged in! Thanks, LilyMNHQ.

Aridane · 30/05/2019 17:07

Yay - works for me too!

OP posts:
FlissMumsnet · 01/06/2019 22:08

Hi NanTheWiser & Aridane,

That's brilliant news! So pleased it's sorted for you both.

Gin
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