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No access for about a week - HTTP 500 error

7 replies

elrider · 27/04/2019 15:11

If I try and access MN on my phone (Android, via Chrome or via email links), I have only been able to get up an error page (HTTP 500 error) for around a week now. I got the same on my laptop for a while, but I am now able to use my laptop fine but still not my mobile. I've cleared history, cookies, done a reset, but it just seems like it's Mumsnet and not my phone. I don't know what's going on but it's certainly weaning me off my MN addiction.

I sent a message to Mumsnet via Facebook when I had absolutely no access, to see if it was a problem for everyone and if it had a solution, but had no response.

I can see a few recent threads in Site Stuff about issues/slowness but none mentioning this error, and nobody seemed to be locked out completely like me (or maybe they are and they still haven't found a way around it). Any solutions?

OP posts:
NumbersStation · 27/04/2019 15:26

Having the same problem logging in using my email address - can do it on my phone but not my lap top.

Any clues mumsnet?

EstherMumsnet · 28/04/2019 20:36

Hi,
Sorry to be a pain but can you drop us a line at [email protected] and we can check your accounts.
Thanks

elrider · 28/04/2019 21:33

I've just managed to get in using incognito mode on Chrome on my phone, but still can't get in otherwise.

OP posts:
elrider · 28/04/2019 21:33

Oh, and I've sent an email - thanks.

OP posts:
NumbersStation · 29/04/2019 15:44

Email sent here too.

Many thanks. Flowers

BBInGinDrinking · 30/04/2019 05:32

Same here. Can't log in via email anymore. Having to log in via Google, which I don't want to do.

NumbersStation · 01/05/2019 01:57

Cleared cache. Got nowhere Sad

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