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See all MNHQ comments on this thread

Mobile app keeps telling me I'm logged out

7 replies

mathanxiety · 19/04/2019 21:21

This has been going on for about a week, maybe more.

I browse Active threads, post on a couple, then tap Threads I'm On. After quite a wait I get told I need to log in to access this. Obviously I have already posted a couple of times so this is confusing.

So I go to log in. My email and password are somehow already entered. Just to be safe I re-enter the password and tap Login.

'Login successful'! Yay.

Actually 'rats', because when I try to go to Threads I'm On I get the same message about needing to log in.

OP posts:
LilyMumsnet · 21/04/2019 10:21

Hello!

This sounds annoying. Can you log out of the mobile site completely and when you return to the logging in page, ensure the 'keep me logged in' box is ticked? This will hopefully iron out the issue.

mathanxiety · 23/04/2019 04:24

Hello and thanks for getting back to me!

Ok...trying that...

Logged out, logged back in, and there was no 'keep me logged in' option anywhere.

So I logged out just to go back to make sure I hadn't missed a 'keep me logged in' option and tried to log in again, but the Log In button appears to be unresponsive. I am neither in nor out as of right now afaik.

I am using an Android phone, fwiw.

OP posts:
BitOfFun · 23/04/2019 04:31

This has been going on for me for ages.

mathanxiety · 23/04/2019 05:41

to BitOfFun.

And I have just tried to log in again but the LogIn button won't respond.

OP posts:
AnyaMumsnet · 23/04/2019 10:27

Hi there all,

We know it's a bit of effort but could you please try reinstalling the app? We hope that might reset any glitches.

mathanxiety · 24/04/2019 03:24

I'll try this.

Had the same problems today as well as MN telling me to check my perfectly good internet connection and logging me out.

OP posts:
mathanxiety · 24/04/2019 03:25

How come there is no 'keep me logged in' option for me?

OP posts:
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