Unable to login on app and more!

[toodlepipp]

Since the forced log out I can not login on the app at all.
I tried on the desktop and it didnt recognise my email or password so I somehow ended up registering a new account on the same email address its as if I never exsisted! although I note if I do a search of my normal username my previous posts are still there.
Whats going on?

I'm also unable to login on the app. I was force logged out (fine, I'd read the thread and was expecting it). I was able to re-login on the app no problem. However a few hours later I came back to the app and I'd been logged out again and since then I've been unable to login on the app. I've had to come through Chrome on my phone and login this way in order to post this.

I'm using an android phone on case you need that info.

I can’t get logged in on the app (iOS) either. The log in button does nothing after I’ve entered my details. No error, nothing loads, just nothing.

The Facebook log in gives a connection error instantly.

Hi there all,

If anyone is having issues getting back in since the forced logout, please give us a shout on [email protected] - we'd be happy to help.

Hi Anya,

Just a bit of feedback for Mumsnet: it would have been better to have been emailed your message, as I've only been able to find this thread/see the reply since being able to log back in again this morning. Therefore, if I was still unable to login I wouldn't have seen your message at all.

Thanks.

I'm currently having to repeatedly log out & back in again.

Can't read on the mobile site as threads don't load properly (been having that problem for months) but now can't post on app if it's longer than what you can see in one go on the screen (if that makes sense?)

So I'm having to read on the app but then go to the site do some weird things and post replies there.

Sorry to hear that @graphista - drop us a line at [email protected] and we'll try to sort things out.

And @purplegoose - thanks for the feedback. It's very helpful and we'll flag it up at MNHQ.