Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Log in problems

3 replies

WhiteChocolateLindorPlease · 06/02/2019 17:00

Has anyone else had problems logging in over the last few days? Obviously I have logged in on my phone but I prefer to use my laptop (Firefox browser) but it keeps saying password incorrect (I'm sure it's not).

I've tried doing the password reset and I receive the e-mail and can click the link but when i enter a new password it says 'username invalid' Confused

Can anyone advise? Thanks

OP posts:
Bloodybridget · 06/02/2019 18:13

I haven't had this problem, but I and other people have been logged out and been unable to log in again on various devices; not because username or password aren't recognised, just nothing happens when we click Next! I can only log in on my laptop if I use Firefox instead of Chrome, and I can't log in on my phone at all (can't install another search engine there as insufficient storage, anyway cba).

Have to say MN tech team don't seem that interested.

LilyMumsnet · 06/02/2019 19:34

Hi OP,

Can you report your post to us using the report button? We will do our best to resolve this for you. Flowers

KB785 · 06/08/2020 03:07

Testing I can post. As it keeps logging me out when I post.

New posts on this thread. Refresh page