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See all MNHQ comments on this thread

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Original poster

Paid for a Classified Ad for 3 months; it's disappeared.

5 replies

mumblechum0 · 31/01/2019 09:06

Hi MNHQ, I can't figure out how to contact you directly regarding this issue.
A few weeks ago I paid for a 3 month Small Business Ad (Marlow Wills Will writing service), as I have done for many years previously. Just went to check the thread now and it's disappeared.

Am I missing something?
Mumblechum0 (please respond by PM)

OP posts:

MNHQ

AnyaMumsnet · 31/01/2019 11:48

Hi there OP,

Thanks for getting in touch about this, and we're really sorry. We're investigating it now and will get back to you soon.

Original poster

mumblechum0 · 31/01/2019 18:22

OK thanks; the whole Small Business advert section has disappeared!

OP posts:

MNHQ

AnyaMumsnet · 01/02/2019 11:12

Hi again @mumblechum0

Could you please drop us a mail at [email protected]?

Original poster

mumblechum0 · 04/02/2019 07:45

Hi, I emailed you on Friday from my business email address. Could I have a response please?

Many thanks!

OP posts:

MNHQ

AnyaMumsnet · 04/02/2019 10:21

Hi again @mumblechum0

Thanks for getting back to us, we have received your email.

The team who deal with small business ads don't work over the weekend - hence the delay in reply. We're just doing a bit of digging as to what is going on, and will get back to you as soon as possible.

Flip