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Resetting password...where?

6 replies

Paperdolly · 30/12/2018 19:18

I’ve forgotten my password and have asked to reset it. On clicking the link I get straight into MN but need my old (forgotten) password to change my settings. WTF?

OP posts:
AnyaMumsnet · 31/12/2018 16:47

Hi there OP,

Could you please drop us a line at [email protected]? We'd be happy to talk you through it.

SharonStrzelecki · 01/01/2019 21:04

I’m having the same problem! The password reset link just takes me to the main Mumsnet page.

Paperdolly · 04/01/2019 19:52

Here too! I haven’t been able to change my password yet but get straight on!! Admin, you keep telling me to go to the page I need to know my old password on. I’ve forgot it!! Worrying.

OP posts:
LilyMumsnet · 06/01/2019 10:28

Hi all

Can you let us know what devices and browsers you're using to do the PW reset?

Happysummer2020 · 14/01/2020 00:42

Hi

Why is there no easy way to request a password reset on the site?

soniamumsnet · 14/01/2020 11:15

Hi @Happysummer2020 please drop us a line at [email protected] and we'd be happy to talk you through it.

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