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Been logged out of the app

3 replies

crocsaretoocoolforschool · 28/12/2018 20:24

I’ve been logged out of the app —no idea why— can’t remember my password to sign back in and can’t work out how to change my password without knowing my old password

Help

OP posts:
HebeMumsnet · 28/12/2018 22:31

Hi there Crocs. You should be able to reset your password using this link. You'll just need to know the email address you signed up with. www.mumsnet.com/password-reset/reset

crocsaretoocoolforschool · 29/12/2018 00:34

Not working

I’ve emailed the ‘contact us’ address

Not sure why it would log me out in the first place?

OP posts:
MarthasGinYard · 29/12/2018 00:37

Hi Op it happened to me recently too

I had to go on desktop mobile site and sign out of that too and then press on forgot password to create another.

Not sure why was logged out of app either

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