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See all MNHQ comments on this thread

Original poster

your sign in button on google chrome isn't working

30 replies

DaffoDeffo · 15/12/2018 07:24

I have to swap into internet explorer/edge to make it work

you can put in your email plus password but then the sign in button doesn't click if you know what I mean

OP posts:
MNHQ
LouMumsnet · 15/12/2018 15:05

Thanks for flagging this up to us, @DaffoDeffo. Can you please let us know which device you're using - and are you on the app or the desktop site?

Original poster
DaffoDeffo · 15/12/2018 16:30

It's happening when I'm on the desktop (it's a windows one, I think windows 10)

OP posts:
TheDuckSaysMoo · 15/12/2018 16:32

I'm on a Samsung s9 using chrome and this happens to me.

MNHQ
FlissMumsnet · 15/12/2018 21:16

Hi TheDuckSaysMoo & DaffoDeffo,

Thanks for those details; we'll get Tech to take a look for you.

Trudstrundr2 · 02/01/2019 17:18

not sure which thread you're tracking this in but adding my voice here too, same problem

PowerslidePanda · 07/02/2019 19:31

Found this thread by Googling when I hit the same issue. Can't believe it's 2 months later and this hasn't been resolved - Chrome is one of the mainstream browsers!

callkiki · 07/02/2019 19:34

Same for me as Google Chrome sign in button won't work for me and had to sign in using Facebook. Using Desktop

Watto1 · 07/02/2019 19:36

Same issue, Chrome on android tablet. Luckily I’m ok on my phone!

PandaMa · 07/02/2019 20:34

Having the same problem logging in on chrome on the laptop, using phone app to post this xx

AssassinatedBeauty · 07/02/2019 20:45

Same for me on Chrome on a Windows laptop.

Weetabixandshreddies · 07/02/2019 20:47

I had the same earlier - I did email mumsnet about it - but has since worked for me.

sackrifice · 07/02/2019 20:54

Couldn't get it to work all day, chrome just wouldn't let me in.

Svalberg · 07/02/2019 20:56

Same here, but only on the Samsung phone. Resolved by hitting the 'sign in' link about 20 times, very fast, in frustration.

CowJumping · 07/02/2019 20:57

Same for me.

Using Chrome on a MacBook Pro. Only way I could get in was using the Log in via Google option.

Absolutely fine using Chrome on my iPhone 5

CowJumping · 07/02/2019 20:57

PS This only a problem since the data breach ...

Furrycushion · 07/02/2019 21:01

Me too although it worked eventually. Chrome on Android.

BarryBasket · 07/02/2019 21:04

I solved this by clearing my cookies

OhMyGodTheyKilledKenny · 07/02/2019 21:27

Same problem here (Chrome on Windows laptop).

On my Android phone I was logged out but managed to log back in OK.

Catamaran1 · 08/02/2019 07:45

Had this all day yesterday despite reinstalling chrome and clearing my cookies. It still didn't work though so i had to reregister with a different email address. It's a pain though as clearing cookies has caused issues with other sites when i previously only had a problem with mumsnet. Angry

MNHQ
AnyaMumsnet · 08/02/2019 13:13

Hi there all,

If you're having problems getting into your account, could you please give us a shout on [email protected]?

TheRattleBag · 08/02/2019 14:31

I can't log in using Chrome on my phone (S9), tablet (also Samsung) or my Window 10 Desktop. This wasn't a problem as I was already logged in, but since the forced log back in yesterday (following the data breach) it's reared its head again. Sign on button just totally unresponsive.

So I'm temporarily on Firefox.

And miffed!

Catamaran1 · 08/02/2019 18:51

I had the same problem with Samsung/Chrome yesterday and ended up reregistering with a different email address as the suggestions i received by email when i contacted MN didn't work.

OhMyGodTheyKilledKenny · 09/02/2019 11:14

I've updated Chrome as suggested in an email from MNHQ but that didn't help.

It still won't go beyond the password page.

ICouldBeSomebodyYouKnow · 09/02/2019 20:02

This is getting tedious. I've cleared my cookies but still can't log in via Chrome (and I hate Edge).

I can input my user name and clicking the Next button takes me to the next screen.

I can input my password, the 'hand' appears, but there is no associated url appearing at the foot of the screen or when I hover. And clicking … nothing happens.

Sort it out guys!

MNHQ
LouMumsnet · 09/02/2019 21:02

Really sorry about this everyone.

Can you please mail us directly if you're having issues? We'll do our best to help.

[email protected]

Thanks all.