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iPhone app crashing?

17 replies

tobee · 21/11/2018 17:45

Anyone else?

Happened a couple of times today. Sad

OP posts:
LionsTeeth · 21/11/2018 19:20

Mines not crashing but every time I open the app it stops my music playing and seems to think that music/sound is coming from the Mumsnet app

iPhone app crashing?
tobee · 21/11/2018 20:07

Hmm.

OP posts:
tobee · 21/11/2018 20:09

Mine just suddenly fades to black screen. So suddenly that it sort of made me jump! Grin

It then goes back to my home screen. Was wondering if my phone or the app. Not sure.

OP posts:
tobee · 22/11/2018 18:04

That's started happening to me, too @LionsTeeth

OP posts:
TimMumsnet · 23/11/2018 11:11

@tobee does anything in particular trigger this? Is it when you're opening something in particular, or just scrolling through a thread?

@LionsTeeth - I'll look into it and see if I can find anything causing that.

AnyaMumsnet · 23/11/2018 11:14

Hi there OP,

Sorry to hear this is happening - we're looking into it.

If anyone else is having this problem, please do let us know.

TimMumsnet · 23/11/2018 15:12

Hi @LionsTeeth I'm struggling to reproduce the app pausing your audio. Had you been doing something in particular to trigger it? Did watching videos through the app pause audio?

tobee · 24/11/2018 04:09

Hi! I haven't been on mumsnet on my phone app today (Friday) so will check tomorrow.

OP posts:
tobee · 26/11/2018 16:51

Hi @AnyaMumsnet this hasn't happened again over the weekend so I can't say what when it was occurring; if it followed any pattern. Maybe there was a glitch with my phone? 🤷🏻‍♀️

OP posts:
tobee · 26/11/2018 16:53

Just checked about the sound thing that @LionsTeeth and I were experiencing and that seems fine now!

OP posts:
LionsTeeth · 26/11/2018 17:12

Nope I wasn't watching videos on the app, just opened it up and it happened straight away. I was listening on an iPhone 8 to the podcasts app if that makes a difference.

AnyaMumsnet · 27/11/2018 10:58

Hi OP,

Glad this is sorted for you! Do let us know if you need anything else.

LionsTeeth · 03/12/2018 17:28

Hi it's happening again. Trying to listen to music and Mumsnet on the app and it's not having it

iPhone app crashing?
tobee · 03/12/2018 17:40

Yes my app crashed again now! @AnyaMumsnet

Shock
OP posts:
TimMumsnet · 17/12/2018 16:54

@tobee was there anything that triggered the crash? Where were you in the app when it happened? Thanks!

tobee · 18/12/2018 01:39

I'm not sure where I was, unfortunately. I didn't notice any pattern to the crashing. Because it happens sporadically it's hard to tell. I thought it had stopped but then happened again so I posted. I'd need to note down what happened immediately if it happens again.

I see there's a new update for the app; might make a difference. Not happened since 3rd December.

OP posts:
Graphista · 18/12/2018 01:53

"Mines not crashing but every time I open the app it stops my music playing and seems to think that music/sound is coming from the Mumsnet app" been doing that with mine for a while most annoying when I'm trying to chill in bath music on mn'ing!

Happens when I'm trying to listen to absolute 80's radio app and use mn app simultaneously.,

App keeps freezing or not loading & saying 'you have no internet connection' yes I do! Everything else is working!

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