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Can't click on 'My Mumsnet' in any browser

13 replies

critiqueofeveryday · 18/06/2018 10:49

When I try to get to my account details, nothing happens! Anyone else struggling?

OP posts:
TheMaddHugger · 18/06/2018 11:00

all of my pages for Mn are very weird suddenly. No longer have a side bar to the left. The whole site is long sideways and Vertical

TheMaddHugger · 18/06/2018 11:01

OK, I can't open my profile/Acc Deets either

critiqueofeveryday · 18/06/2018 11:09

OK,so it's not just me. Can we get this sorted please MumsnetHQ?

OP posts:
TheMaddHugger · 18/06/2018 12:07

My normal page layout is back, but still cannot get into Profile

admin will be along at some point. They do check these posts pretty regularly

BeyondSceptical · 18/06/2018 16:03

Got an all around the houses temporary fix for you, til it's sorted - change to mobile view just to access it and then change back :)

PanPanPanPing · 18/06/2018 16:07

I think this thread might be related to your problems www.mumsnet.com/Talk/site_stuff/3281642-Is-there-a-problem-with-logging-in-out?msgid=78759962

I reported that thread to MNHQ earlier. Hope they come back with some answers .... hopefully not down to more inept interns!

HelenaDove · 18/06/2018 16:08

I cant access a pm and its showing that i have one It just wont work

HelenaDove · 18/06/2018 16:10

So the only reason i can get in is because ive clicked on "Remember me" I really dont want to have to start again with a name change.

BeyondSceptical · 18/06/2018 16:13

Helena, are you on desktop view - can you swap to mobile view at the bottom of the screen and access is that way? Or can you follow the link from your email?

HelenaDove · 18/06/2018 16:19

Oh i didnt think of following the e mail link Ta.

HelenaDove · 18/06/2018 16:21

No e mail from here in my account

HelenaDove · 18/06/2018 17:14

Just to let you know i clicked on My Mumsnet and managed to read and reply to a PM.

DawnMumsnet · 18/06/2018 17:14

Hi all,

Thanks for letting us know that there's something amiss. We've flagged this thread (and a couple of others highlighting similar issues) to our Tech team and they're on the case here.

We'll hopefully have a proper update for you shortly.

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