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App crashing when I click on photos

10 replies

Twotabbycats · 19/05/2018 21:36

This has been happening for a while... if I click on a photo in a thread to make it full screen, then click on it again to swipe it away, the app crashes. It seems to happen if I linger on the photo for more than a millisecond! Particularly annoying as I read lots of threads in active and can't always find them again, having failed to notice the topic (I admit that bit is user error Grin )

I'm on the app on an iPad.

Anyone else?

OP posts:
EstherMumsnet · 20/05/2018 19:16

Sorry to hear this - we'll alert our tech team.

TimMumsnet · 21/05/2018 10:46

Hey @Twotabbycats thanks for raising this. To help us get to the bottom of it, which version of iOS do you have, and do you have the most recent version of the app (you can check here)?

Thanks!

Twotabbycats · 29/11/2018 22:35

Hi, I am bumping this because it's happening again! Still on the app on an iPad.

I resolved it the first time by updating the app Blush

However I'm now fully up to date on both the app and iOS (iOS 12.1) and it's happening again - has been at least a couple of weeks. @MNHQ can you look into this?

OP posts:
AnyaMumsnet · 30/11/2018 11:51

Hi there OP,

We're sorry to hear this is still happening, we'll look into it.

Thanks for letting us know that you're update to date with both iOS and the app, that's really useful.

Twotabbycats · 05/12/2018 23:53

Hi, any news on this? It's still happening!

OP posts:
TimMumsnet · 12/12/2018 10:10

Hi @Twotabbycats I've been trying to duplicate your issue, but haven't had any luck yet. I'm going to keep looking into it but until we find it, thanks for your patience!

Twotabbycats · 12/12/2018 11:27

Thanks very much... it's still happening!

OP posts:
TimMumsnet · 17/12/2018 16:52

Hey @Twotabbycats thanks for hanging in there, I've found a fix that I've just released. Can you download it here and let me know if there are any issues?

As usual, feedback is super helpful, and making Talk better for everyone.

Twotabbycats · 17/12/2018 17:00

Wow thanks @TimMumsnet... an update all of my own Blush

All working beautifully now.

OP posts:
TimMumsnet · 17/12/2018 17:01

You're so welcome!

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