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Mumsnet email links don't open correctly in Android app

4 replies

ReluctantNeatFreak · 21/01/2018 06:57

The thread links that are in Talk roundup or hot thread emails - when I click them, they open the app, briefly show the Active index, then go to a blank page. No way to get to the thread. Every time. It's been like that for months, but I've only just found this forum. It's rather frustrating :-)

Actually this is my first ever post (habitual lurker) and I've just found that clicking the emoji button below does nothing either.

I'm on a Samsung S6.

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MNHQ

LornaMumsnet · 22/01/2018 07:41

Hi ReluctantNeatFreak,

Totally understand why this would be frustrating for you. We haven't had any other reports about this yet and so we' haven't been aware of an issue here. We're going to pass this over to our tech team to take a look.

As for the emoji button, is it all there? It just won't click through?

BTW, welcome to MN!

MNHQ

LornaMumsnet · 24/01/2018 11:45

Thanks for bearing with us, ReluctantNeatFreak. We're just discussing this one with our tech team.

MNHQ

TimMumsnet · 24/01/2018 11:51

Thanks for reporting - we're looking into it!

MNHQ

TimMumsnet · 19/02/2018 10:50

Hey guys, sorry for the delays on this. We're currently short on Android developers, which is why a fix is taking longer than usual. We're currently hiring, so as soon as the position is filled, this will be a top priority,

Until then, as usual try deleting and reinstalling the app (this doesn't always help, but is a good start).

Thank you for your patience!

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