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I keep getting logged out on my iPad

18 replies

impostersyndrome · 06/01/2018 17:48

Hi there, it’s been a few weeks now that as soon as I switch windows, I find I have to log in again.

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SummerSazz · 06/01/2018 17:50

Me too!! But I'm on an iPhone 6. TBH, I've pretty much stopped coming on and posting as cba to log in every time.

impostersyndrome · 06/01/2018 17:55

And this is on Safari, which i think is the browser built into the iPad. Perhaps that’s the common denominator Summer?

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HirplesWithHaggis · 06/01/2018 18:06

Are you by any chance logging in on another device? If I log in on my PC (and, as usual on this shared device, log out) my iPad gets logged out too. Bloody annoying, as with my outdated OS I can only type two characters of my password at at time, while the box appears and disappears...

HirplesWithHaggis · 06/01/2018 18:07

(And I haven't been able to use MN on Safari for ages, I'm on Opera now.)

Squeegle · 06/01/2018 18:10

This kept happening to me. I think it’s something to do with the settings, can’t remember exactly what

SummerSazz · 06/01/2018 18:35

Yes it is Safari. I'm not logged in on any other device.

Janek · 06/01/2018 19:05

Have you ticked the 'stay logged in' box? If yes, then this shouldn't happen, if no it will log you out on every device you were previously logged in on.

SummerSazz · 06/01/2018 19:19

Yes, box ticked. It's very frustrating Sad

SummerSazz · 06/01/2018 19:22

Yes, box ticked. It's very frustrating Sad

impostersyndrome · 06/01/2018 20:04

Yes, ticked here to.

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Squeegle · 07/01/2018 14:25

Ok, try this, go into settings, then into safari. Make sure block all cookies is turned off. See if that makes a difference

impostersyndrome · 07/01/2018 18:01

Thanks, I checked, but they were already switched off!

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Squeegle · 07/01/2018 18:34

How annoying. Well if you haven’t already turn your phone off and turn on again 😂

impostersyndrome · 07/01/2018 20:01

Ha! Yes done that. I suspect it’s a more fundamental software glitch. Hopefully someone from mumsnet HQ will comment once the working week starts.

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LornaMumsnet · 10/01/2018 08:25

Hello!

Thanks for flagging this one and sorry to hear you're having issues here. As ever, we need to run through what's going on so can we just confirm (sorry to be annoying) that the 'keep me logged in' box is ticked, and that you're not signing into another device or account and switching between them?

Flowers
mumsiedarlingrevolta · 10/01/2018 08:29

It is happening to me as well-in my iPhone.
so annoying. am def ticking "keep me logged in"
I do go from laptop to shine but don't log out on laptop ever
Confused

LornaMumsnet · 10/01/2018 12:31

Thanks, all. We're just flagging this to our tech team.

impostersyndrome · 10/01/2018 14:29

Thanks @LornaMumsnet -

Yes, I'm also using multiple devices (ipad, iphone and occasionally a PC browser running Google Chrome), but the 'keep me logged in' box is ticked in all instances.

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