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Original poster

Problem with read threads not changing colour...

37 replies

SpongeBobJudgeyPants · 10/10/2017 18:03

Ok MN, so now you've fixed the problem with bookmarking Grin. For some time now, when I've read a thread, it temporarily changes colour, to show I've read it, then will change back to 'unread colour' at some point and then I'm reading a thread again that I'm not interested in because the title wasn't memorable enough for me to remember. First world problem, I know.... I'm using Chrome on laptop.

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MNHQ

TimMumsnet · 02/05/2018 10:39

Hey guys, thanks for your patience, on Monday we released a fix for the viewed threads issue on the iOS Talk app 🎉 It appears to be stable, so go ahead and download it here.

As usual, let us know if anything doesn’t look right!

MNHQ

TimMumsnet · 08/05/2018 20:39

You're so welcome! Glad it's working Smile

MNHQ

FlissMumsnet · 14/05/2018 10:10

Hi Everyone,

We're so sorry to hear this is still happening - our Tech lot are having trouble pinpointing exactly what's going on here but we will chase this again today for an update.

We know it's a pita so here's some Cake

MNHQ

TimMumsnet · 14/05/2018 10:19

@mummabubs ah that sucks!

So to be certain, is it showing threads that you've already viewed, that haven't had any extra posts, that are showing as unread (white speech bubble)?

MNHQ

TimMumsnet · 06/06/2018 17:39

Hi guys, thanks for raising this! I'll look into why this is happening shortly.

MNHQ

TimMumsnet · 07/06/2018 12:23

We've discovered the cause of this, and we're investigating a more thorough solution.

Short term fix
If you delete and reinstall the app, the unread indicator will be correct again. It's after you've opened 400-500 threads that it starts playing up.

MNHQ

AnyaMumsnet · 12/07/2018 12:44

Hi there everyone,

We've just spoken to tech to see if there's an update on this - they're still trying to sort it out. Sorry it's taking so long, and thank you all for your patience.

MNHQ

AnyaMumsnet · 03/08/2018 16:49

Hi there everyone,

We're not ignoring you - but as far as we know tech still haven't managed to replicate the problem, which obviously makes it pretty hard to fix. We've flagged it again with them though so we'll update you when we have more information.

MNHQ

TimMumsnet · 08/08/2018 13:58

Talk iOS app users, we have a fix for read threads! 🤩

We've rebuilt the way the app show there are new posts on a thread, and so far it's looking good. Try out the update on the App Store, and let us know how it goes.

MNHQ

TimMumsnet · 10/08/2018 07:46

@GreyhoundzRool there are two separate issues ongoing, the desktop issue is still being looked into. Thanks for your patience!

MNHQ

TimMumsnet · 10/08/2018 07:49

@mummabubs that's strange! Have you checked the version number in the menu? It should say 3.11.4

MNHQ

AnyaMumsnet · 13/09/2018 11:21

Hi there @Wallywobbles and @Polestar50,

Can we just double check, is it on the app that you're still having this problem?

Watch this thread for updates

Tap "Watch" to get all the latest updates

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