Why do I keep getting logged out?

[AliPfefferman]

I used to just be permanently logged in, now suddenly every time I come back after a few hours or overnight I have to log in again. I always check the box to stay logged in but it doesn't matter. It's a huge faff. What am I doing wrong?

I'm on an iPhone 7 if that's relevant, using safari as I'd rather not install a separate app.

Thanks for any help.

Thabks for the response!

Hi AliPfefferman,

So sorry for the late reply! How long has this been happening for you?

I'm having the same issue! It's been a couple of days for me. So annoying!

A few days here as well. It's bloody annoying.

Helllooooo? I'm about ready to flounce to Reddit if this keeps up.

Hello AliPfefferman, so sorry to have missed this. Our Tech team have been trying to replicate this with no luck, but we'll keep trying. You're not on an incognito browser are you?

Snow - are you on an iPhone 7 too?

Actually now that you mention it I just double checked and somehow my phone had switched to private browsing. I swear I didn't do that! It has happened randomly before so I should have thought of it. I'm really sorry for troubling you!

And thank you for helping me fix it!